Account Manager

Raise Landscaping; Florida; On-site; USD 60,000 - 80,000; Full time

Job summary

Raise Landscaping is seeking a qualified Account Manager for a full-time, on-site role based in Hialeah, FL. You will manage client relationships, coordinate landscaping services, present proposals, and ensure satisfaction while aligning service delivery with contracts.

You will work closely with operations teams, identify opportunities to expand services, renew contracts, and contribute to growth through proactive account management. Strong communication and local market knowledge are valued.

Qualifications

• Strong client relationship management skills and clear communication.
• Experience in account management, sales support, or customer service in service industries.
• Organizational and time-management abilities for multiple accounts.
• Ability to work with pricing, proposals, and contract terms.
• CRM or account-tracking tool proficiency and quick learning.
• Team collaboration with field crews and leadership.
• English proficiency; Spanish is a plus for local clients.
• Local Hialeah/South Florida market knowledge is beneficial.
• Professionalism, reliability and safety focus.
• Bachelor's or Associate degree preferred or equivalent experience.

Responsibilities

• Manage client relationships and serve as primary contact for assigned accounts.
• Coordinate landscaping services and monitor project progress.
• Prepare and present proposals, pricing, and renewal options.
• Ensure delivery aligns with contracts and client expectations.
• Identify opportunities to expand services and renew contracts.
• Collaborate with operations teams to optimize service delivery.

Skills

Client relationship management

Account management

Time management

CRM software

Communication skills

Bilingual English/Spanish

Landscaping domain knowledge

Negotiation

Education

Associate or Bachelor's degree in Business

Equivalent relevant work experience

Tools

CRM systems

MS Office

Job description

Company Description

Raise Landscaping is led by seasoned entrepreneurs in the landscaping industry who focus on building strong partnerships and driving sustainable business growth. The company is committed to delivering high-quality landscaping services while fostering long-term relationships with clients, vendors, and community partners. Team members are encouraged to take ownership of their work and contribute ideas that improve operations and customer satisfaction. Raise Landscaping values professionalism, reliability, and continuous improvement in every aspect of its business.

Role Description

The Account Manager is a full-time, on-site role based in Hialeah, FL. This role is responsible for managing client relationships, ensuring high levels of customer satisfaction, and serving as the primary point of contact for assigned accounts. Day-to-day tasks include coordinating landscaping services, preparing and presenting proposals, monitoring project progress, and addressing client inquiries or concerns in a timely manner. The Account Manager will collaborate closely with operations teams to align service delivery with contractual commitments and client expectations. This role also involves identifying opportunities to expand services, renew contracts, and support overall business growth through proactive account management.

Qualifications

• Strong client relationship management skills, including the ability to build trust, communicate clearly, and respond promptly to client needs.
• Experience in account management, sales support, or customer service, ideally within landscaping, construction, or a related service industry.
• Solid organizational and time-management skills to handle multiple accounts, schedules, and priorities with attention to detail.
• Basic financial and business acumen, including comfort with pricing, proposals, contract terms, and performance reports.
• Proficiency with common office software and CRM or account tracking tools; ability to learn new systems quickly.
• Collaborative mindset with the ability to work closely with field crews, supervisors, and leadership to resolve issues and improve processes.
• Strong verbal and written communication skills in en_US; bilingual proficiency (e.g., English/Spanish) is a plus for local client interactions.
• Prior experience in the Hialeah or South Florida market and familiarity with local landscaping needs is beneficial.
• High level of professionalism, reliability, and integrity, with a commitment to safety and quality service.
• Associate or Bachelor’s degree in Business, Management, or a related field is preferred, or equivalent relevant work experience.