Account Manager

Epika Fleet Services, Inc.; East Liverpool (OH); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) with company match

Paid time off and holidays

Growth opportunities

Strong leadership

Job summary

M.E.S.O., Inc is seeking a highly organized Account Manager to serve as the central hub for our service operations. You will coordinate daily schedules for mobile technicians, assist the field with parts and support, and keep customers informed with clear timelines and service expectations.

You will also maintain accurate customer data, bridge communication between customers, technicians and managers, and help with contract billing and invoicing to ensure smooth operations across our fleet

Qualifications

• Strong organizational skills with the ability to balance multiple priorities.
• Excellent communication skills — clear, professional, and customer-focused.
• Experience in service coordination, dispatch, or customer support within the equipment, trucking, or fleet service industry (preferred).
• A team player who thrives in a collaborative, fast-moving environment.
• Detail-oriented mindset with a commitment to accuracy in scheduling, billing, and documentation.

Responsibilities

• Own the schedule – manage and coordinate daily schedules for our mobile service technicians.
• Support the field – process parts requests and ensure technicians have what they need to get the job done right.
• Keep customers informed – provide clear updates on timelines, lead-times, and service expectations.
• Maintain accuracy – update customer databases with current information and service details.
• Bridge communication – serve as the link between customers, technicians, and department managers.
• Support accounting – provide accurate maintenance contract billing information and prepare service invoices.

Skills

Organizational skills

Communication skills

Service coordination experience

Team player

Attention to detail

Job description

Overview

Join a Team That Keeps Industries Moving

M.E.S.O., Inc. is seeking a highly organized, detail-oriented Account Manager. In this role, you’ll be the central hub that keeps our service operations running smoothly. If you thrive in a fast-paced environment, enjoy problem-solving, and love working with people, this is your opportunity to make a direct impact on our customers’ success.

About Mobile Equipment Service Option Inc. (M.E.S.O., Inc):

At M.E.S.O., Inc. we take pride in keeping America’s construction and industrial workforce moving. MESO delivers mobile equipment service, fleet maintenance, and repair solutions to Construction, Oil & Gas, Utility, and Manufacturing Industries customers throughout the Southeast. Our success is built on responsiveness, accountability, and long-term customer relationships.

Responsibilities

What you will do:

• Own the schedule – manage and coordinate daily schedules for our mobile service technicians
• Support the field – process parts requests and ensure technicians have what they need to get the job done right
• Keep customers informed – provide clear updates on timelines, lead-times, and service expectations
• Maintain accuracy – update customer databases with current information and service details
• Bridge communication – serve as the link between customers, technicians, and department managers
• Support accounting – provide accurate maintenance contract billing information and prepare service invoices

Qualifications

What you’ll bring:

• Strong organizational skills with the ability to balance multiple priorities
• Excellent communication skills — clear, professional, and customer-focused
• Experience in service coordination, dispatch, or customer support within the equipment, trucking, or fleet service industry (preferred)
• A team player who thrives in a collaborative, fast-moving environment
• Detail-oriented mindset with a commitment to accuracy in scheduling, billing, and documentation

Benefits

Benefits:

• Competitive compensation based on experience
• Medical, dental, and vision benefits
• 401(k) with company match
• Paid time off and company holidays
• A growing organization with strong leadership and long-term opportunity
• An environment where relationships, follow-through, and reputation still matter

Epika Fleet Services, Inc. is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, sex, age, color, national origin, ethnicity, creed, religion, disability, genetic information, sexual orientation, gender, gender identity and expression, marital status, pregnancy, or veteran status.

Pay Range

USD $24.00 - USD $30.00 /Hr.