Account Manager

MESO Inc.; Dallas (TX); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Health Insurance

401K Retirement Plan & Matching

Health Savings Account

Paid Time Off

Job summary

M.E.S.O. Inc. is hiring an Account Manager to be the central hub for our service operations.

You will own and coordinate daily schedules for mobile service technicians, support field teams with parts requests, and ensure clear timelines and service expectations for customers. You will maintain accurate customer data, bridge communication between customers, technicians and managers, and assist with maintenance contract billing and invoices.

Qualifications

• Strong organizational skills for balancing multiple priorities.
• Clear, professional communication with customers and teams.
• Experience in service coordination or dispatch within equipment/trucking/fleet service (preferred).
• Collaborative, fast-moving team environment.
• Detail-oriented with accuracy in scheduling, billing and documentation.

Responsibilities

• Own the schedule – coordinate daily schedules for mobile service technicians.
• Support the field – process parts requests and ensure technicians have what they need.
• Keep customers informed – provide updates on timelines, lead-times, and service expectations.
• Maintain accuracy – update customer databases with current information and service details.
• Bridge communication – act as the link between customers, technicians, and department managers.
• Support accounting – provide maintenance contract billing information and prepare service invoices.

Skills

Organizational skills

Communication skills

Service coordination

Team player

Attention to detail

Job description

Overview

Keep Fleets Running. Keep Customers Moving.

At M.E.S.O. Inc., we pride ourselves on being the go-to partner for construction and industrial companies that rely on safe, dependable equipment. From mobile service and repairs and fleet support, our mission is simple: keep our customers moving forward.

We’re looking for a Account Manager to join our growing team. In this role, you’ll be the central hub that keeps our service operations running smoothly. If you thrive in a fast-paced environment, enjoy problem-solving, and love working with people, this is your opportunity to make a direct impact on our customers’ success.

Responsibilities

What You’ll Do

• Own the schedule – manage and coordinate daily schedules for our mobile service technicians

• Support the field – process parts requests and ensure technicians have what they need to get the job done right

• Keep customers informed – provide clear updates on timelines, lead-times, and service expectations

• Maintain accuracy – update customer databases with current information and service details

• Bridge communication – serve as the link between customers, technicians, and department managers

• Support accounting – provide accurate maintenance contract billing information and prepare service invoices

Qualifications

What We’re Looking For

• Strong organizational skills with the ability to balance multiple priorities

• Excellent communication skills — clear, professional, and customer-focused

• Experience in service coordination, dispatch, or customer support within the equipment, trucking, or fleet service industry (preferred)

• A team player who thrives in a collaborative, fast-moving environment

• Detail-oriented mindset with a commitment to accuracy in scheduling, billing, and documentation

Benefits

• Health, Dental, Vision & Life Insurance
• 401K Retirement Plan & Matching
• Health Savings Account
• Paid Time Off

Posted Salary Range

USD $24.00 - USD $30.00 /Hr.