NATIONAL ACCOUNT MANAGER

Firstenergy; Honolulu (HI); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

401(k) with employer match

Employer-paid medical and dental

Job summary

Firstenergy is seeking an Account Manager for an onsite, full-time role in Honolulu. You will uncover new business and build trusted relationships while maintaining existing accounts; travel may be required. The position emphasizes customer care, load negotiations, and data-driven improvements to supply chains.

The role offers stability with 401(k) matching and employer-paid medical and dental benefits, reflecting a strong commitment to employee wellbeing in a fast-paced logistics environment.

Qualifications

• Two years of experience in the transportation/logistics industry.
• Bachelor’s Degree in a related field.
• Experience with McLeod software and a proven customer book.
• Strong organization and time-management skills.
• Basic PC skills: Excel and Word.
• Self-starter capable of working independently with limited supervision.
• Ability to thrive in a fast-paced environment and communicate effectively.
• Ability to solve practical problems and handle after-hours communication.

Responsibilities

• Prospect, develop, and grow customer base.
• Close deals, negotiate rates, and book loads.
• Develop and foster strong customer relationships and customer growth.
• Work with all departments to ensure superior customer service of assigned shipments and/or accounts.
• Effectively communicate with customers.
• Handle high volume, outbound calls.
• Analyze data, solve problems, and actively seek opportunities to improve customers’ supply chains.
• Deliver cost‑effective solutions that keep the customer’s long‑term interests as the first priority.
• Ensure performance to the office annual goals and objectives through individual goal success.
• Occasional travel.
• Other duties may be assigned.

Skills

Relationship building

Data analysis

Communication

Problem solving

Time management

Sales prospecting

Education

Bachelor’s Degree

Tools

McLeod software

Microsoft Excel

Microsoft Word

Job description

Account Manager

The Account Manager uncovers new business and develops new customer relationships while building trust and fostering existing customer relationships.

This full‑time, onsite position offers stability and the opportunity to participate in our 401(k) with employer match, as well as employer‑paid medical and dental benefits.

Responsibilities

• Prospect, develop, and grow customer base.
• Close deals, negotiate rates, and book loads.
• Develop and foster strong customer relationships and customer growth.
• Work with all departments to ensure superior customer service of assigned shipments and/or accounts.
• Effectively communicate with customers.
• Handle high volume, outbound calls.
• Analyze data, solve problems, and actively seek opportunities to improve customers’ supply chains.
• Deliver cost‑effective solutions that keep the customer’s long‑term interests as the first priority.
• Ensure performance to the office annual goals and objectives through individual goal success.
• Occasional travel.
• Other duties may be assigned.

Preferred Qualifications

• 2 years of experience in the transportation/logistics industry.
• Bachelor’s Degree in a related field.
• Experience with McLeod software and a consistent record of accurately rating and pricing truckload shipments.
• Existing and portable book of customers.
• Strong organization and time‑management skills.
• Basic PC skills: Microsoft Excel and Word.
• Self‑starter capable of working independently and making decisions with limited supervision.
• Ability to thrive in a fast‑paced, high‑pressure environment.
• Ability to effectively communicate both orally and in writing.
• Ability to solve practical problems.
• Communication with customers, carriers, and drivers after hours may be required.
• Positive attitude with high energy.