Account Manager

HCC Service Company, Inc.; Columbia Township (MO); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with company match

Paid time off

Job summary

Tokio Marine HCC – A&H Group in Columbia, MO is seeking an Account Manager onsite to manage a high volume of inbound opportunities and follow-ups, build relationships with clients, and guide them through the bond application process. This full-time, on-site role offers a Monday–Friday schedule from 10am to 7pm, competitive hourly pay starting at $24+, and comprehensive benefits including medical, dental, vision, and a 401(k) match.

Training and career growth are emphasized.

Qualifications

• Strong written and verbal communication skills.
• Confidence and professionalism when working with clients.
• Competitive mindset with a desire to achieve goals.
• Self-motivated and eager to learn.
• Strong problem-solving abilities.
• Organized, focused, and able to manage multiple priorities.
• Positive attitude and strong work ethic.

Responsibilities

• Manage a high volume of inbound opportunities and follow-ups.
• Build relationships with new and existing clients.
• Guide clients through the bond application process.
• Answer questions and provide outstanding customer support.
• Collaborate with internal teams to deliver a seamless client experience.
• Develop expertise in specialized surety bond products.

Skills

Communication

Client relations

Goal-oriented

Self-motivated

Problem solving

Organization

Positive attitude

Education

High School Diploma

Bachelor's degree preferred

Property & Casualty License helpful

Job description

Account Manager Onsite | Columbia, MO | Full-Time

What You'll Do

• Manage a high volume of inbound opportunities and follow-ups.
• Build relationships with new and existing clients.
• Guide clients through the bond application process.
• Answer questions and provide outstanding customer support.
• Collaborate with internal teams to deliver a seamless client experience.
• Develop expertise in specialized surety bond products.

What Makes You Successful

• Strong written and verbal communication skills.
• Confidence and professionalism when working with clients.
• Competitive mindset with a desire to achieve goals.
• Self-motivated and eager to learn.
• Strong problem-solving abilities.
• Organized, focused, and able to manage multiple priorities.
• Positive attitude and strong work ethic.

Preferred Qualifications

• High School Diploma required; Bachelor's degree preferred.
• Early career professionals and recent graduates are encouraged to apply.
• Insurance or surety experience is a plus.
• Property & Casualty License is a plus (not required).

Why Join Us?

• Structured training and hands-on coaching.
• Clear career growth opportunities and internal promotions.
• Exposure to a specialized area of the insurance industry.
• Collaborative, team-oriented culture.
• Opportunity to develop sales, relationship management, and business skills that can accelerate your career.

Compensation, Schedule, and Benefits

• Hourly Rate: $24+ depending on experience.
• First-year earning potential: $57,000 to $59,500
• 10am – 7pm Monday – Friday
• Comprehensive medical, vision, and dental coverage, with eligibility beginning on your first day of employment
• 401(k) plan with 6% company match
• Accrued Paid Time Off
• Paid Parental Leave
• Access to our award-winning wellness program, including mental health services, fitness network membership, and a complimentary Headspace subscription
• An opportunity to do meaningful work and love what you do!

Career Growth & Additional Information

This role is designed for individuals seeking long-term career development. High performers can progress into advanced account management opportunities.

*All Account Managers must pass the Missouri Property & Casualty Insurance Producer Licensing Exam after being hired and onboarded. Training and exam fees are paid for by the company. When applying, please note if you currently have a Missouri Property and Casualty License or are fluent in conversational Spanish (neither of which are required for candidate consideration).

TMHCC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation or any other characteristic protected by applicable local laws, regulations and ordinances.

Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We’re always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.