Field Account Manager: Client Growth & Service Excellence

CCS Facility Services; San Antonio (TX); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Professional development

Dynamic environment

Health and wellness programs

Growth opportunities

Job summary

CCS Facility Services is seeking an Account Manager in Texas who excels at building client relationships and driving service excellence. You will visit client sites, assess service quality, and coordinate with field staff to resolve concerns and maintain high standards.

Ideal candidates are bilingual in Spanish, skilled with Word and Excel, and capable of multitasking in a fast-paced environment. Join a dynamic team focused on growth and customer success.

Qualifications

• Excellent communication and interpersonal skills.
• Bilingual in Spanish preferred.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Regularly visit customer sites to meet with clients, inspect service quality, and address concerns.
• Maintain and strengthen relationships with current clients to ensure satisfaction and loyalty.
• Promote company culture and values among field employees, guiding and leading to ensure consistent service delivery.
• Establish and maintain effective communication with clients and employees, ensuring transparency in interactions.
• Coach, guide, and develop field personnel to enhance skills and performance.

Skills

Communication

Interpersonal skills

Problem-solving

Computer skills

Bilingual Spanish

Tools

Word

Excel

Job description

CCS Facility Services is seeking an Account Manager in Texas who excels at building client relationships and driving service excellence. You will visit client sites, assess service quality, and coordinate with field staff to resolve concerns and maintain high standards.

Ideal candidates are bilingual in Spanish, skilled with Word and Excel, and capable of multitasking in a fast-paced environment. Join a dynamic team focused on growth and customer success.