Account Manager

fastsigns-careers; Cincinnati (OH); On-site; USD 43,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) matching

Paid Time Off (PTO)

Training & development

Opportunity for advancement

Job summary

FASTSIGNS is seeking an organized, high-energy Account Manager in Cincinnati to manage client relationships, oversee custom projects, and build a path toward Outside Sales. This role offers a defined career path and hands-on training in a fast-paced, visual graphics environment.

You will coordinate quotes, specs, and timelines, drive repeat business through proactive follow-up, and identify opportunities to upsell tailored graphics solutions. A 1–3 year sales background is preferred.

Qualifications

• 1-3 years in customer-facing sales, account management, or consultative service.
• High precision with numbers, specs, and deadlines.
• Proactive follow-up to quotes and milestones.
• Ability to work in a fast-paced, creative environment.
• Eagerness to grow into Outside Sales.

Responsibilities

• Manage client relationships as the main contact for business owners and facilities managers.
• Oversee custom orders from inquiry to delivery, ensuring accurate quotes and timelines.
• Drive repeat business with timely follow-up on quotes and milestones.
• Identify upsell opportunities and present tailored graphics solutions.

Skills

Sales experience

Detail-oriented

Follow-through

Positive attitude

Long-term ambition

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• 401(k) matching
• Dental insurance

Account Manager - Track to Outside Sales

Company: FASTSIGNS

Location: Cincinnati, OH - Downtown and Norwood

Are you an organized, high-energy professional with early sales experience looking for a high-growth, long-term career? At FASTSIGNS, we transform how businesses communicate through custom signage and visual graphic solutions.

We are looking for a detail-oriented Account Manager to manage client relationships, execute custom projects flawlessly, and build the foundation to transition into an Outside Sales role over time.

What You'll Do

• Manage Client Relationships: Serve as the main point of contact for business owners, executives, and facilities managers - turning visual concepts into tangible products. Business-to-business experience preferred.
• Flawless Execution & Specs: Oversee custom orders from inquiry to delivery, ensuring precise quotes, artwork specifications, and project timelines.
• Proactive Follow-Up: Drive repeat business by promptly following up on quotes, project milestones, and client inquiries.
• Account Growth: Identify upselling opportunities and consult with customers to provide custom graphics solutions tailored to their goals.

What We're Looking For

• Sales Experience: At least 1-3 years in customer-facing sales, account management, or consultative customer service.
• Detail-Oriented & Organized: High precision with numbers, specs, and deadlines—nothing slips through the cracks on your watch.
• Relentless Follow-Through: You take full ownership of projects and keep clients informed every step of the way.
• Positive & Adaptable: You bring enthusiasm and optimism to a fast-paced, creative environment.
• Long-Term Ambition: Eager to master the visual graphics industry and step up into an Outside Sales role as you grow.

What We Offer

• Defined Career Path: Structured transition into Outside Sales with increased earning potential.
• Compensation: $42,500 - $60,000 based on performance in the first year, with the ability to grow with commissions.
• Comprehensive Training: Industry-leading onboarding to set you up for long-term success.
• Benefits Package: Health, dental, and vision insurance, plus Paid Time Off (PTO).
• Great Culture: A supportive, locally-owned team environment. (See our work on Instagram/Facebook @Fastsigns352!)