Account Manager

FASTSIGNS Cincinnati - Highland Ave; Cincinnati (OH); On-site; USD 43,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k) matching

Paid Time Off

Training & development

Opportunity for advancement

Job summary

FASTSIGNS Cincinnati - Highland Ave is seeking an Account Manager to manage client relationships, oversee custom signage projects, and build the foundation to transition into an Outside Sales role over time.

You will coordinate with business owners and facilities managers, ensure precise quotes and timelines, and pursue upsell opportunities to grow accounts in a fast-paced visual graphics environment.

Qualifications

• 1–3 years in customer-facing sales, account management, or consultative customer service.
• High attention to accuracy in quotes, specs, and timelines.
• Strong client communication and relationship-building skills.

Responsibilities

• Manage client relationships; be the main contact for owners, executives, and facilities managers.
• Oversee custom signage orders from inquiry to delivery, ensuring accurate quotes and specs.
• Drive repeat business through proactive follow-ups on quotes and milestones.
• Identify upsell opportunities and tailor graphics solutions to client goals.

Skills

Sales experience

Detail-oriented

Organized

Follow-through

Positive attitude

Ambition to grow

Job description

Benefits

• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development


• Vision insurance


• 401(k) matching


• Dental insurance

Account Manager - Track to Outside Sales

Company: FASTSIGNS

Location: Cincinnati, OH - Downtown and Norwood

Are you an organized, high-energy professional with early sales experience looking for a high-growth, long-term career? At FASTSIGNS, we transform how businesses communicate through custom signage and visual graphic solutions.

We are looking for a detail-oriented Account Manager to manage client relationships, execute custom projects flawlessly, and build the foundation to transition into an Outside Sales role over time.

What You'll Do

• Manage Client Relationships: Serve as the main point of contact for business owners, executives, and facilities managers - turning visual concepts into tangible products. Business-to-business experience preferred.


• Flawless Execution & Specs: Oversee custom orders from inquiry to delivery, ensuring precise quotes, artwork specifications, and project timelines.


• Proactive Follow-Up: Drive repeat business by promptly following up on quotes, project milestones, and client inquiries.


• Account Growth: Identify upselling opportunities and consult with customers to provide custom graphics solutions tailored to their goals.

What We're Looking For

• Sales Experience: At least 1-3 years in customer-facing sales, account management, or consultative customer service.


• Detail-Oriented & Organized: High precision with numbers, specs, and deadlines - nothing slips through the cracks on your watch.


• Relentless Follow-Through: You take full ownership of projects and keep clients informed every step of the way.


• Positive & Adaptable: You bring enthusiasm and optimism to a fast-paced, creative environment.


• Long-Term Ambition: Eager to master the visual graphics industry and step up into an Outside Sales role as you grow.

What We Offer

• Defined Career Path: Structured transition into Outside Sales with increased earning potential.


• Compensation: $42,500 - $60,000 based on performance in the first year, with the ability to grow with commissions.


• Comprehensive Training: Industry-leading onboarding to set you up for long-term success.


• Benefits Package: Health, dental, and vision insurance, plus Paid Time Off (PTO).


• Great Culture: A supportive, locally-owned team environment.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.