Account Manager

TransPerfect; Chicago (IL); On-site; USD 43,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Retirement benefits

Paid time off

Other voluntary benefits

Job summary

TransPerfect is seeking an Account Manager in Chicago, Illinois. This role involves developing new business relationships and assisting existing clients. Responsibilities include researching prospective clients, generating spreadsheets, cold calling, negotiating rates, and ensuring client satisfaction. Candidates should have a Bachelor’s degree and proven sales cycle experience, along with excellent English communication skills. The position offers a compensation range of $43,000 - $45,000, with additional bonuses and benefits such as health insurance and retirement plans.

Qualifications

• Minimum Bachelor’s degree.
• Excellent English communication (written and verbal) skills.
• Proven sales life cycle experience - lead generation through business closing.

Responsibilities

• Research prospective clients through various strategies.
• Create accurate spreadsheets of prospective client data.
• Conduct cold calls to prospective clients.
• Negotiate rates and deadlines with clients.
• Consistently follow up with clients for satisfaction.

Skills

Excellent English communication

Sales life cycle experience

Problem-solving skills

Analytical skills

Interpersonal skills

Time management skills

Education

Bachelor’s degree

Job description

Who We Are:

TransPerfect was founded with a mission to help the world's businesses navigate the global marketplace. Today, we have grown to be an industry leader organization by helping clients globalize their business no matter what service they might need. TransPerfect provides a full array of language and business support services, including translation, multicultural marketing, website globalization, legal support, and any kind of technology solution.

What You Will Be Doing:

The position of Account Manager is responsible for developing new business relationships and serving as the first level of support to existing clients.

Responsibilities:

• Research prospective clients through several strategies including internet research, trade show lists, referrals, yellow pages, various professional directories and personal investigation
• Create accurate spreadsheets of prospective client data including names, titles, phone numbers, addresses and various other information
• Generate daily mailings to prospective clients using updated and accurate spreadsheets
• Cold call prospective clients
• Creatively problem solve to improve current new business development strategy
• Negotiate rates and deadlines with prospective and current clients
• Educate prospective and existing clients regarding the translation process, including TransPerfect’s rates, justification for turnaround time and competitors’ information
• Liaise with production to ensure that all jobs are handled appropriately and with keen attention to detail, resulting in a perfect product
• Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service
• Research and understand all industries that TransPerfect markets to, including industry leaders, current events, and any other pertinent data
• Perform other special projects or duties when required

Salary Transparency

Compensation range: $43,000 - $45,000

Additional earnings: Eligible to earn bonuses per quarter

Benefits: Health insurance, retirement benefits, paid time off, other voluntary benefits

Who We Are Looking For:

Your experience includes:

• Minimum Bachelor’s degree
• Excellent English communication (written and verbal) skills
• Proven sales life cycle experience - lead generation through business closing
• Proven track record in achieving sales targets
• Excellent problem-solving and analytical skills
• Strong interpersonal skills
• Effective time management skills