Account Manager

TransPerfect; Miami (FL); On-site; USD 50,000 - 75,000; Full time

Job summary

TransPerfect is seeking an Account Manager in Miami, Florida, responsible for developing new business relationships and supporting existing clients. The ideal candidate will hold a Bachelor’s degree and possess excellent English communication skills.

Your role includes researching prospective clients, generating accurate data spreadsheets, cold calling, and ensuring overall client satisfaction. A proven sales background with strong problem-solving skills is essential.

Qualifications

• Excellent English communication (written and verbal) skills.
• Proven sales life cycle experience - lead generation through business closing.
• Proven track record in achieving sales targets.

Responsibilities

• Research prospective clients and generate spreadsheets of data.
• Cold call prospective clients and negotiate rates.
• Follow up with clients to ensure their satisfaction.

Skills

Excellent English communication skills

Proven sales life cycle experience

Excellent problem-solving skills

Strong interpersonal skills

Effective time management skills

Education

Minimum Bachelor’s degree

Job description

Who We Are:

TransPerfect was founded with a mission to help the world's businesses navigate the global marketplace. Today, we have grown to be an industry leader organization by helping clients globalize their business no matter what service they might need. TransPerfect provides a full array of language and business support services, including translation, multicultural marketing, website globalization, legal support, and any kind of technology solution.

What You Will Be Doing:

The position of Account Manager is responsible for developing new business relationships and serving as the first level of support to existing clients.

Responsibilities:

• Research prospective clients through several strategies including internet research, trade show lists, referrals, yellow pages, various professional directories and personal investigation
• Create accurate spreadsheets of prospective client data including names, titles, phone numbers, addresses and various other information
• Generate daily mailings to prospective clients using updated and accurate spreadsheets
• Cold call prospective clients
• Creatively problem solve to improve current new business development strategy
• Negotiate rates and deadlines with prospective and current clients
• Educate prospective and existing clients regarding the translation process, including TransPerfect's rates, justification for turnaround time and competitors' information
• Liaise with production to ensure that all jobs are handled appropriately and with keen attention to detail, resulting in a perfect product
• Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service
• Research and understand all industries that TransPerfect markets to, including industry leaders, current events, and any other pertinent data
• Perform other special projects or duties when required

Who We Are Looking For:

• Your experience includes:
• Minimum Bachelor’s degree
• Excellent English communication (written and verbal) skills
• Proven sales life cycle experience - lead generation through business closing
• Proven track record in achieving sales targets
• Excellent problem-solving and analytical skills
• Strong interpersonal skills
• Effective time management skills