Account Manager

M.A.N.S Distributors, Inc.; Carrollton (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

M.A.N.S Distributors, Inc. in Carrollton, TX is seeking a customer success advocate who can identify the needs of new and existing customers to help them succeed with our products.

You will communicate with clients and internal teams to understand issues and drive solutions. Responsibilities include cross-functional collaboration with stakeholders, building and maintaining customer relationships, visiting customers to uncover growth opportunities within our platform, and managing health

Responsibilities

• Work cross functionally within the company to communicate with all stakeholders in customers' success
• Create and maintain relationships with customers to better understand and achieve their needs
• Make visits to our customers to identify opportunities for growth within our platform
• Manage all reporting about the health of customers' accounts

Job description

The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our products. This will be done by communicating with clients and internal team members to better understand and mitigate any issues the customers may face.

Responsibilities

• Work cross functionally within the company to communicate with all stakeholders in customers' success
• Create and maintain relationships with customers to better understand and achieve their needs
• Make visits to our customers to identify opportunities for growth within our platform
• Manage all reporting about the health of customers' accounts