Account Manager

Innovative Office Solutions LLC; Burnsville (MN); On-site; USD 33,000 - 40,000; Full time

Job summary

Innovative Office Solutions LLC is seeking an Account Manager to handle customer inquiries, promote products, and close sales. This role involves inbound and outbound calls, building relationships, and staying current with product offerings.

You will work with various teams to maximize customer satisfaction and drive revenue growth. The position is full-time, non-exempt, with a compensation range of $24.00 to $29.00 per hour, reflecting a dynamic, fast-paced office environment.

Qualifications

• Sales mindset and ability to meet goals.
• Strong relationship-building with clients.
• Excellent communication and customer service orientation.

Responsibilities

• Initiate sales, provide quotes, and process orders.
• Cultivate existing customers and onboard new ones.
• Build and maintain strong client relationships.
• Conduct outbound calls to potential customers in the market.
• Proactively analyze buying trends and recommend products to grow revenue.
• Maintain regular contact with customers via various channels.
• Meet and exceed sales goals and targets.
• Document calls and sales activities for CRM and reporting.
• Develop new sales opportunities through inbound/outbound outreach.
• Collaborate with category specialists to grow revenue.
• Provide exceptional customer service and address inquiries or concerns.
• Close new accounts by following required forms and procedures.
• Keep product knowledge up to date.

Skills

Sales motivation

Relationship building

People skills

Customer focus

Professionalism

Self-motivation

Fast-paced work

Time management

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Account Manager

Salary Range: $24.00 To $29.00 Hourly

Job Title:Account Manager

Status: Full Time / Non-Exempt

Innovative Office Solutions is a progressive provider of office productivity solutions. Making workplaces more productive with office products, furniture & design, facility & break room supplies, print & graphic design, promotional products, and technology solutions.

As an Account Manager for Innovative Office Solutions, you are responsible for providing exceptional customer satisfaction by effectively handling customer sales inquiries and introducing new products and promotions, through inbound and outbound sales calls. You will work with various teams throughout the company to maximize the customer experience by understanding customer needs and providing support and effective solutions. You must also be comfortable building relationships with new and existing customers, generating interest in the product lineup, and closing sales.

Essential Functions of the job include:

• Responsible for initiating sales, quoting, and order taking
• Cultivate existing customer relationships and onboarding new customers
• Build and maintain strong relationships with clients
• Conduct outbound calls to potential customers in the designated market
• Proactively analyze customer buying trends and recommends appropriate products or services to continually grow revenue
• Maintains frequent contact with customers via various communication methods
• Meet and exceed sales goals
• Document customer calls, sales activity, and other customer/prospect info
• Develop new sales opportunities through inbound lead follow-up and outbound cold calls and emails
• Partner with category specialists to grow customer revenue
• Provide exceptional customer service and address any inquiries or concerns
• Close new accounts by filling out appropriate forms and follows new account procedures
• Updates knowledge by learning new products or learning more about each of our categories
• Team up with the Innovative category specialists to build pipeline and close deals

What you bring to the table:

• Motivation to meet sales goals
• Builds relationships
• People Skills
• Customer Focus
• Professionalism
• Self-motivated and self-directed
• Ability to work in a fun and fast-paced environment
• Managing multiple opportunities with deadlines