Account Manager

FitzMark, Inc.; Buffalo (NY); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Paid Industry Training

401(k) with Company Match

Life Insurance

Health and Wellness Program

Paid PTO and Holidays

Unlimited PTO

Free Onsite Parking

Casual Dress Code

Job summary

FitzMark is a third-party logistics provider specializing in all modes of transportation. We deliver best-in-class services for our customers and carriers by leveraging our proprietary technology, DASH, and maintaining a proactive operational approach to ensure all logistics needs are guaranteed.

Are you ready to make your mark? This on-site role in Buffalo, NY offers a base salary of $45,000–$50,000 with bi-weekly commissions and paid training, plus a suite of benefits including 401(k) with

Qualifications

• High school diploma required.
• Bachelor’s degree preferred.
• Minimum two years in logistics preferred.
• Minimum three years in customer service preferred.
• Exceptional communication skills, written and verbal.
• Passion for sales and negotiation.

Responsibilities

• Communicating professionally in person, over the phone, and via email to accounts and team members.
• Track growth/decline of managed customer accounts and identify new opportunities.
• Utilize TMS to enter bids and keeping communication with customers.
• Provide customers with a quick, effective solution if problems arise.
• Continuously build and increase your industry knowledge.
• Ability to be the main point of contact for customers.
• Assist with accounting department with any invoicing problems that may arise.
• Ability to generate sales among existing customer accounts, including upselling and cross-selling.
• Service multiple customers accounts concurrently, often meeting deadlines.

Skills

Communication

Sales

Negotiation

Multitasking

Education

High school Diploma

Bachelor’s degree preferred

Tools

TMS

Job description

FitzMark is a third-party logistics provider specializing in all modes of transportation. We deliver best-in-class services for both our customers and carriers by leveraging our proprietary technology, DASH, and maintaining a proactive operational approach to ensure all logistics needs are guaranteed. With offices strategically located in Indianapolis (HQ), Chattanooga, Birmingham, Buffalo, Omaha, Atlanta, Gainesville, Kansas City, Jackson, and Fort Worth, FitzMark has been able to sustain growth in a complex industry and market.

At FitzMark, success is driven by emphasizing our employees’ accomplishments in a collaborative and dynamic environment. We provide the tools and resources necessary to promote a culture of ownership and accountability to guide your career path and financial freedom.

Are you ready to make your mark?

Duties and Responsibilities

• Communicating professionally in person, over the phone, and via email to accounts and team members


• Track growth/decline of managed customer accounts and identify new opportunities


• Utilize TMS to enter bids and keeping communication with customers


• Provide customers with a quick, effective solution if problems arise


• Continuously build and increase your industry knowledge


• Ability to be the main point of contact for customers


• Assist with accounting department with any invoicing problems that may arise


• Ability to generate sales among existing customer accounts, including upselling and cross-selling


• Service multiple customers accounts concurrently, often meeting deadlines

Experience and Qualifications

• High school Diploma Required


• Bachelor’s degree in related field preferred


• Minimum of two-years’ experience in logistics preferred


• Minimum of three-years’ experience in customer service preferred


• Exceptional communication skills, written and verbal


• Passion for sales and the art of negotiation


• Self-starter mentality


• Ability to maintain composure in a fast-paced environment


• Strategically focused and persistent


• Ability to multitask while simultaneously building relationships


• Paid Industry Training


• Company Provided Life Insurance + Optional Additional Policy


• 401(k) with Company Match or Gradifi Student Loan Repayment Assistance


• Employee Assistance Program (EAP)


• Health and Wellness Program
  
• Paid PTO and Holidays + Unlimited PTO Policy on 1-Year Anniversary


• Free Onsite Parking


• Casual Dress Code

$45,000 - $50,000 salary plus bi-weekly commission

FitzMark provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment , including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.