Account Manager

AnalytiChem USA (Formerly NEL Scientific); Boston (MA); Hybrid; USD 65,000 - 100,000; Full time

Job summary

Analytichem seeks an Account Manager Life Sciences US to drive growth across the United States, focusing on pharma, biotech, and research segments. You will deepen relationships with key customers, identify opportunities, and collaborate with product management to meet revenue targets.

Based in the greater New England region, this role requires regular travel (about 50%) to meet clients, attend exhibitions, and input data into CRM systems while maintaining strong market feedback for strategic

Qualifications

• 3+ years of inside sales or account management experience.
• Background in chemistry/biochemistry or related science.
• Experience with CRM systems.
• Willingness to travel up to 50%.
• Strong organizational and self-starter attitude.

Responsibilities

• Achieve annual growth while monitoring margins.
• Attend face-to-face meetings with customers.
• Maintain accurate CRM data.
• Forecast to senior management.
• Develop existing accounts and identify new opportunities.
• Analyze data to understand buying patterns.
• Target competitor accounts for growth.
• Support marketing and PR activities at exhibitions.
• Represent the company values professionally.
• Attend office meetings when required.
• Perform other tasks as needed.

Skills

Inside sales

Account management

CRM knowledge

Travel ability

Organized

Education

Chemistry/biochemistry background

Tools

HubSpot

Salesforce

Job description

At Analytichem we are looking for inquisitive individuals to help us build a global organization that enables our customers’ science. Our products help customers make better measurements in analytical chemistry and microbiology. We create the highest quality reference materials for inorganic and organic analysis, culture media, laboratory consumables, and sample preparation equipment that supports the measurements that matter to everyday life.

As Account Manager Life Sciences US, you will play a critical role in accelerating our growth across the United States by identifying new opportunities, deepening relationships with key customers and driving strategic initiatives in the life sciences sector (pharma, biotech, research, food & beverage). Reporting to the Director of Sales - North America, you will work cross-functionally with the segment leader and product management to deliver on ambitious revenue targets.

Key Responsibilities:

• Achieve annual growth expectation, while monitoring discounting and gross margin in line with the business expectations.
• Attend face to face meetings with customers, on a regular basis.
• Maintain accurate data input on all platforms (CRM).
• Forecast on a regular basis to senior management.
• Have a robust understanding of account activities (historic and future) in order to manage and develop existing accounts, to increase value.
• Analyze data effectively to understand buying patterns and trends.
• Proactively target competitor accounts for growth.
• Assist with marketing and public relationship activities such as attending exhibitions.
• Demonstrate a proactive nature to filling knowledge gaps.
• Communicate market feedback that will help drive business direction.
• Identify appropriate key markets suitable for the business.
• Always represent the company values and maintain a professional manner.
• Follow business processes without deviation.
• Attend meetings at the office as required.
• Other tasks/responsibilities may be added as required.

Location, Territory and Travel

• Home base/Territory: Candidate must be based in the greater New England region and able to regularly cover accounts across the territory.
• Remote/Field split: Approximately 50% field-based activity.
• Travel required: Yes, approximately 50%.
• Vehicle requirement: Own vehicle required for regular customer visits.
• Driver’s license: Valid driver’s license required.

Must-Have Qualifications

• A proven track record in moving business through a sales pipeline to close, showing evidence of consistently hitting growth targets.
• Experience: 3+ years of relevant inside sales or account management experience.
• Education or scientific background: Chemistry, biochemistry, food science or a related scientific discipline.
• Experience using HubSpot, Salesforce or another CRM.
• Physical requirements: Ability to travel, attend trade shows and conduct in-person customer visits.
• Must be highly organized and be able to manage their own calendar.
• A self-starter that can work independently and within a dynamic team.

Nice-to-Have Qualifications

• Proven Microbiology skill set, with a knowledge of Clean Room standards and/or the principles of GMP being beneficial.
• Experience selling consumables or reagents into laboratories.