Account Manager

NES Fircroft; Austin (TX); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid work schedule

Life insurance from day one

100% medical coverage

Dental and vision coverage

22 days PTO

10 paid bank holidays

Festive shutdown

Career development

Job summary

NES Fircroft is launching its Austin office and seeks an Account Manager to develop strategic partnerships across Data Centers in North America. You will build long-term relationships, grow key accounts, and deliver workforce solutions to major projects.

The role emphasizes strategic account management, business development, and commercial negotiation, with hybrid work in Austin and a focus on expanding market presence.

Qualifications

• Minimum 3+ years' experience in account management, client services, recruitment, workforce solutions, or business development in relevant sectors.

Responsibilities

• Develop and manage relationships with key Data Center clients, acting as a trusted partner for workforce planning and talent solutions.
• Identify opportunities to grow existing accounts, expand service offerings, and increase revenues across strategic customer portfolios.
• Build and maintain long-term partnerships with hiring managers, project directors and senior stakeholders.
• Generate new opportunities within existing and target accounts through market mapping, networking, and proactive client engagement.
• Serve as a key point of contact for contractors, ensuring an exceptional experience throughout the assignment lifecycle.
• Collaborate closely with recruitment consultants to deliver high-quality talent solutions across engineering, construction, commissioning, operations, and project services disciplines.
• Stay informed on Data Center developments, project activity, workforce trends and competitor movements to identify growth opportunities.
• Support contract negotiations, rate discussions, service agreements, and profitability objectives across client accounts.
• Contribute to client presentations, proposals, RFP responses, and strategic account development plans.
• Represent NES Fircroft at industry events and networking opportunities to strengthen market presence.

Skills

Account management

Relationship building

Commercial mindset

Business development

Market knowledge

Stakeholder management

Communication

Results orientation

Self-motivation

Job description

Ready to power the future of infrastructure and join the launch of our new Austin office?

NES Fircroft is seeking an Account Manager to develop strategic client partnerships across the rapidly expanding Data Center sector in North America.

This is an exciting opportunity for a commercially minded professional who thrives on building long-term relationships, growing key accounts, and delivering workforce solutions to some of the industry's most significant projects. You will play a pivotal role in expanding our presence within the Data Center market while helping shape the future success of our Austin operation.

What You'll Be Doing

• Strategic Account Management: Develop and manage relationships with key Data Center clients, acting as a trusted partner for workforce planning and talent solutions.
• Revenue Expansion: Identify opportunities to grow existing accounts, expand service offerings, and increase revenues across strategic customer portfolios.
• Client Relationship Development: Build and maintain long-term partnerships with hiring managers, project directors and senior stakeholders.
• Business Development: Generate new opportunities within existing and target accounts through market mapping, networking, and proactive client engagement.
• Contractor Management: Serve as a key point of contact for contractors, ensuring an exceptional experience throughout the assignment lifecycle.
• Recruitment Partnership: Collaborate closely with recruitment consultants to deliver high-quality talent solutions across engineering, construction, commissioning, operations, and project services disciplines.
• Market Intelligence: Stay informed on Data Center developments, project activity, workforce trends and competitor movements to identify growth opportunities.
• Commercial Negotiation: Support contract negotiations, rate discussions, service agreements, and profitability objectives across client accounts.
• Proposal & Tender Support: Contribute to client presentations, proposals, RFP responses, and strategic account development plans.
• Industry Networking: Represent NES Fircroft at industry events, conferences, and networking opportunities to strengthen our market presence.

Why NES Fircroft?

• Financial Stability: Competitive base salary with an excellent bonus scheme.
• Work Life Balance: Hybrid work schedule. 3 days in office and 2 days work from home.
• Comprehensive Benefits: Life insurance from day one, 100% medical coverage, plus dental and vision offered.
• Time off: 22 days PTO, 10 paid bank holidays, and a festive shutdown (closed from Christmas to the new year).
• Growth-Focused Culture: Be part of a team that values innovation, performance, and continuous improvement.
• Career Development: Opportunities to lead, mentor, and shape strategic accounts.
• Team Atmosphere: A dynamic, supportive environment with regular collaboration and knowledge sharing.
• Industry Impact: Work with top-tier clients in the Data Center and technology sectors, driving meaningful workforce solutions.

What We're Looking For:

• Account Management Experience: Minimum 3+ years' experience in account management, client services, recruitment, workforce solutions, or business development within Engineering, Infrastructure, Construction, Energy, Data Centers, or related technical sectors.
• Relationship Building Skills: Proven ability to develop and maintain long-term client relationships and identify opportunities for account growth.
• Commercial Mindset: Strong understanding of account development, customer retention, negotiations, and revenue generation.
• Business Development Skills: Demonstrated ability to win new business opportunities and expand existing client partnerships.
• Market Knowledge: Understanding of Data Centers, Critical Infrastructure, Power, Utilities, EPC, Construction, or related technical markets is highly desirable.
• Stakeholder Management: Confident engaging with hiring managers, project leaders, procurement teams, contractors, and senior decision-makers.
• Communication Skills: Excellent verbal and written communication skills with the ability to influence and build credibility at all levels.
• Results Focused: Consistent track record of achieving growth targets and delivering outstanding client service.
• Self-Motivated: Entrepreneurial mindset with the ability to operate autonomously while contributing to a collaborative team environment.

Who Are We?

NES Fircroft is a leading global workforce solutions provider specializing in engineering and technical talent across the Energy, Power, Renewables, Life Sciences, Chemicals, Mining, and Infrastructure sectors. With a global presence and decades of experience, we connect world-class talent with industry-leading organizations delivering some of the world's most important projects.

As demand for Data Centers continues to accelerate, NES Fircroft is investing in specialist capabilities to support clients delivering the digital infrastructure that powers the modern world. Joining our Austin team means becoming part of an ambitious growth story within one of the industry's most exciting and rapidly expanding markets.

Accessibility & Inclusion

We're committed to creating an inclusive workplace. Our office is designed with accessibility in mind, and we welcome applications from individuals with disabilities and those who are neurodiverse. If you have specific needs or require adjustments during the recruitment process, please let us know. We're here to support you.

About Us: https://www.nesfircroft.com

Meet The Team: https://www.nesfircroft.com/contact-us

YouTube: https://www.youtube.com/@NESFircroft

LinkedIn: https://www.linkedin.com/company/nes-fircroft/