Account Executive

Quest Financial; Atlanta (GA); Hybrid; USD 85,000 - 100,000; Full time

Job summary

Quest Financial is seeking an Account Executive to join our Atlanta-based sales team in a hybrid role. The ideal candidate has ocean freight or international shipping experience, strong communication skills, and a proven ability to manage and grow customer relationships.

This position focuses roughly 80% on account management and 20% on new business development, with an established portfolio in place and travel as required. Base salary ranges from $85,000 to $100,000 plus bonus.

Qualifications

• Bachelor's degree, plus 3 to 6 years of professional experience in Sales.
• Willing to travel and work outside normal hours.
• Understands most shipping terms, routings, schedules, and ports; applies that knowledge to assignments.
• Relates to people in an open, friendly, accepting manner and builds relationships.
• Self-starter who initiates actions and drives results.
• Focus on customer satisfaction and understanding the customer's business.
• Uses quality standards and data to improve procedures and services.

Responsibilities

• Solicits potential customers; develops existing customers; services and maintains accounts in territory.
• Ensures deadlines are met when bids are received.
• Develops sales plans and manages accounts and service contracts.
• Develops budget within designated territory in cooperation with management.
• Identifies and solves customer problems and operational issues.
• Maintains excellent relationships that enhance customer service.
• Works with AR to ensure timely payments.
• Updates CRM activity weekly.

Skills

Account management

Sales experience

Communication

Relationship building

Education

Bachelor's degree

Job description

Our client located in Dunwoody is looking for an Account Executive to join its Atlanta-based sales team.

Location: Atlanta, GA (Hybrid – 3 Days In Office)

Salary: $85,000–$100,000 Base + Bonus

This opportunity is for someone with a background in ocean freight, international shipping, account management, or inside sales who is looking to take the next step in their career.

The ideal candidate will have a strong understanding of the ocean freight industry, excellent communication skills, and a passion for building and maintaining customer relationships.

This position is approximately 80% account management and 20% new business development, with an established portfolio of customers already in place.

Responsibilities

• Solicits potential customers; develops existing customers; services and maintains all accounts within assigned territory
• Ensures deadlines are met when bids are received
• Develops sales plans and manages accounts and service contracts
• In conjunction with management, develops budget within designated territory
• Identifies and solves customer problems and addresses operational issues
• Develops and maintains excellent work relationships that enhance customer services
• Works with Accounts Receivable department when accounts become delinquent to ensure payments are received from customers
• Responsible for updating weekly Customer Relationship Management (CRM) activity

Qualifications

• Bachelors Degree, plus 3 to 6 years of professional experience in Sales
• This position requires travel and work, in and outside normal working hours.
• Understands most shipping terms. Is willing to clarify shipping terms unique to a location. Understands routings, schedules and general practices of various countries, carriers, ports and terminals; applies that knowledge to make effective job assignments.
• Relates to people in an open, friendly, accepting manner; shows sincere interest in others, their organizations, and their concerns; initiates and develops relationships with others.
• Self-starting originates actions; begins a job without being prompted; does more than the minimum called for. Attempts to influence events to achieve goals; recommends solutions to problems. Sets high standards of performance for self and others.
• Listens to and understands customer (both internal and external); anticipates customer needs; gives high priority to customer satisfaction. Continually searches for ways to improve customer service; seeks feedback from customers; impresses customers with exceptional service or work. Demonstrates knowledge of the customer's business.
• Clear expectations and commitment to delivering quality products, services, and processes; requires that quality standards be developed and periodically updated; builds quality into products and services at each step; uses statistical and quantitative information to manage quality; continually improves procedures, products, and/or services.