Account Manager

VDA; Alexandria (VA); On-site; USD 55,000 - 65,000; Full time

Job summary

VDA is seeking an Account Manager to drive growth by managing key client relationships and expanding revenue within existing accounts. You will develop strategies, coordinate with internal teams, and ensure client satisfaction to foster long-term partnerships.

The ideal candidate holds a Bachelor's degree and has proven account management or sales experience with large accounts, plus familiarity with CRM software and account management tools.

Qualifications

• Bachelor's degree in Business Administration, Marketing, or related field.
• Proven account management or sales experience with large or key accounts.

Responsibilities

• Manage a portfolio of key accounts, serving as the primary point of contact for clients.
• Develop and implement account strategies to drive growth and maximize revenue opportunities.
• Conduct regular meetings with clients to assess their needs and provide tailored solutions.
• Collaborate with sales and marketing teams to align strategies and ensure a cohesive approach to account management.
• Monitor account performance metrics and prepare reports to track progress and identify areas for improvement.
• Performs other related duties as assigned.

Skills

Account management

Sales experience

Client relationships

Education

Bachelor's degree in Business Administration

Tools

CRM software

Account management tools

Job description

Salary Range: $55,000.00 To $65,000.00 Annually

About the Role:

The Account Manager plays a crucial role in driving the growth and success of our organization by managing and nurturing key customer accounts. This position is responsible for developing strong relationships with clients, understanding their needs, and ensuring their satisfaction with our products and services. The Account Manager will also identify opportunities for new business development within existing accounts, contributing to overall revenue growth. By collaborating with internal teams, the Account Manager will ensure that client expectations are met and exceeded, fostering long-term partnerships. Ultimately, the success of this role is measured by client retention, satisfaction, and the ability to expand account portfolios.

Minimum Qualifications:

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Proven experience in account management or sales, with a focus on large or key accounts.

Preferred Qualifications:

• Experience in a specific industry relevant to our business.
• Familiarity with CRM software and account management tools.

Responsibilities:

• Manage a portfolio of key accounts, serving as the primary point of contact for clients.
• Develop and implement account strategies to drive growth and maximize revenue opportunities.
• Conduct regular meetings with clients to assess their needs and provide tailored solutions.
• Collaborate with sales and marketing teams to align strategies and ensure a cohesive approach to account management.
• Monitor account performance metrics and prepare reports to track progress and identify areas for improvement.
• Performs other related duties as assigned.

Skills:

The required skills in account management and business development are essential for building and maintaining strong client relationships. Daily work will involve utilizing communication and negotiation skills to address client needs and resolve any issues that arise. The ability to analyze customer accounts and identify growth opportunities will be critical in driving revenue. Additionally, collaboration with cross-functional teams will require strong interpersonal skills to ensure alignment and effective execution of strategies. Preferred skills, such as familiarity with industry-specific practices, will enhance the Account Manager's ability to provide tailored solutions and insights to clients.

EEO/AA Employer/Veteran/Disabled Statement:

VDA provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

VDA is the global leader in vertical transportation consulting and inspection services. We’ve helped clients with their vertical transportation needs since 1980. Our expertise and services impact the design, reliability, lifespan and safety of vertical transportation equipment.