Account Management Team Lead — Lead & Mentor Client Accounts

Wild Marketing Group; Waukesha (WI); Sur place; USD 70 000 - 95 000; Plein temps

Résumé du poste

Wild Marketing Group is seeking an Account Management Team Lead to guide the team while handling a personal book of accounts. The role requires attention to detail, data entry proficiency, and balancing individual work with team oversight.

The candidate will manage vendor and client correspondences, track orders, and ensure accuracy across NetSuite. Leadership, training, and process improvement are key components of this position.

Qualifications

• 5+ years of experience as an Account Manager or similar, with strong order entry, NetSuite, and vendor/client correspondence.
• Proven supervisory or mentoring experience, with ability to guide a team and balance workload.

Responsabilités

• Directly supervise the Account Management team: assign accounts and workload, set priorities, monitor capacity.
• Train, onboard, and mentor new and existing Account Managers on order entry, vendor correspondence, and NetSuite processes.
• Review team members' orders, correspondence, and NetSuite entries for accuracy and quality before client delivery.
• Conduct regular check-ins and performance conversations with direct reports and provide input to leadership on reviews.
• Develop, document, and refine account management processes and best practices.

Connaissances

Order entry

Vendor comms

Leadership

Data entry

Communication

Analytical skills

Project management

Outils

NetSuite

Description du poste

Wild Marketing Group is seeking an Account Management Team Lead to guide the team while handling a personal book of accounts. The role requires attention to detail, data entry proficiency, and balancing individual work with team oversight.

The candidate will manage vendor and client correspondences, track orders, and ensure accuracy across NetSuite. Leadership, training, and process improvement are key components of this position.