Account Management Coordinator

ADsmith Marketing and Advertising; Missouri; On-site; USD 42,000 - 60,000; Full time

Job summary

ADsmith is seeking an organized Assistant Account Executive to join our Springfield, Missouri team. You will act as the communication hub among Account Leads, creative, digital, and media teams, ensuring timely, on-budget project delivery that aligns with strategy.

You’ll support day-to-day client communication, manage workflows, and help forecast workloads while maintaining thorough documentation and proactive issue-flagging to keep campaigns on track.

Qualifications

• 1–2 years of experience in project management, marketing, or a related field — agency experience a plus.
• Bachelor’s degree in marketing, communications, project management, or a related business field.
• Familiarity with Microsoft Office Suite — Word, Excel, PowerPoint, Outlook
• Comfort with project management tools such as Basecamp or similar platforms
• Basic understanding of marketing principles and client service dynamics preferred
• Ability to learn quickly and adapt to new processes and technologies

Responsibilities

• Serve as the communication hub between Account Leads and creative, digital, and media teams
• Manage internal workflows, timelines, and resource allocation to ensure projects move efficiently through the system
• Track progress and proactively flag when projects are drifting outside of parameters or deadlines
• Support Account Leads in day-to-day client communication and project organization
• Keep everyone informed on project status, next steps, and deliverables
• Maintain thorough documentation throughout the life of each project
• Deliver meaningful insights through research — uncovering trends, competitor activity, and fresh marketing perspectives that inform strategy
• Ensure all work follows established agency workflows and quality standards
• Help forecast upcoming workloads and identify potential bottlenecks before they become problems
• Coordinate with team leads on bandwidth and scheduling needs
• Work cross-functionally with creative, media, digital, and leadership teams
• Be a positive, dependable force in helping the team deliver great work on time

Skills

Project management

Communication

Organizational skills

Client service

Team collaboration

Adaptability

Education

Bachelor's degree in marketing, communications, project management, or related business field

Tools

Basecamp

Microsoft Office

Job description

ADsmith is seeking an organized Assistant Account Executive to join our Springfield, Missouri team. You will act as the communication hub among Account Leads, creative, digital, and media teams, ensuring timely, on-budget project delivery that aligns with strategy.

You’ll support day-to-day client communication, manage workflows, and help forecast workloads while maintaining thorough documentation and proactive issue-flagging to keep campaigns on track.