Account Executive

TWG Talent Solutions; Springfield (MA); On-site; USD 60,000 - 85,000; Full time

Job summary

TWG Talent Solutionspartners with a well-established Springfield agency to fill an Account Executive role in Marketing & Client Services. The position is onsite in Springfield, MA, full-time, and focused on growing strong client relationships and coordinating across teams.

Ideal candidates come from account management, marketing, digital marketing, content strategy, communications, or project management backgrounds and are comfortable driving client conversations and cross-team collaboration.

Qualifications

• Experience in account management, marketing, digital marketing, content strategy, communications, or project management.
• Strong client-facing and organizational skills.
• Ability to coordinate across multiple teams and ensure timely delivery.

Responsibilities

• Serve as a primary point of contact for assigned clients and manage relationships from onboarding through ongoing engagement.
• Lead client communications, status updates, reporting, and strategic discussions.
• Translate client goals and needs into clear direction for internal teams.
• Coordinate integrated marketing initiatives across digital, creative, PR, media, and content.
• Keep projects, timelines, priorities, and deliverables on track.
• Anticipate challenges and proactively resolve issues.
• Bring forward ideas and recommendations that add value.
• Identify opportunities to expand services and grow existing client relationships.

Skills

Account management

Marketing coordination

Client relations

Project management

Digital marketing

Job description

Account Executive - Marketing & Client Services

Springfield, MA | Full-Time | Onsite

Are you a marketing professional who loves the client-facing side of the business?

We're partnering with a well-established agency in the Springfield, MA area that is looking for an Account Executive to join its client services team.

This is a hands-on role for someone who enjoys building strong client relationships while keeping marketing strategy, projects, people, and deliverables moving forward.

You don't necessarily need to come from a traditional Account Executive path. We're interested in professionals with experience in account management, marketing, digital marketing, content strategy, communications, project management, or a related area who have the ability to develop trusted relationships with clients and confidently coordinate work across teams.

What you'll do:

• Serve as a primary point of contact for assigned clients and manage relationships from onboarding through ongoing engagement


• Lead client communications, status updates, reporting, and strategic discussions


• Translate client goals and needs into clear direction for internal teams


• Coordinate integrated marketing initiatives across digital, creative, PR, media, and content


• Keep projects, timelines, priorities, and deliverables on track


• Anticipate challenges and proactively resolve issues


• Bring forward ideas and recommendations that add value


• Identify opportunities to expand services and grow existing client relationships

What we're looking for:

Someone who is polished and comfortable with clients, highly organized, proactive, and genuinely interested in marketing. You should be comfortable juggling multiple clients and priorities in a fast-moving environment and taking ownership rather than waiting to be told what needs to happen.