Account Growth & Service Specialist

Rent A Center; City of Plattsburgh (NY); Sur place; USD 23 000 - 25 000; Plein temps

Avantages offerts par ce poste

Weekly pay

Paid time off

Medical insurance

Dental insurance

Vision insurance

Life & disability insurance

401(k) with company match

FSA/HSA

Résumé du poste

Rent-A-Center is hiring for an Account Manager to oversee an assigned portfolio of rental accounts and drive sales while delivering white-glove service in-store and at customers' homes. You will conduct early-stage collections, maintain account health, and ensure timely payments, with daily routes for deliveries and pickups.

The role emphasizes strong communication, customer service, and a drive to promote growth, within a full-time, on-site setting with safety and quality standards expected.

Qualifications

• High school diploma or equivalent required.
• At least 18 years of age.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills are essential.

Responsabilités

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments utilizing account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Connaissances

Customer service

Communication

Driving

Formation

High school diploma or equivalent

Description du poste

Rent-A-Center is hiring for an Account Manager to oversee an assigned portfolio of rental accounts and drive sales while delivering white-glove service in-store and at customers' homes. You will conduct early-stage collections, maintain account health, and ensure timely payments, with daily routes for deliveries and pickups.

The role emphasizes strong communication, customer service, and a drive to promote growth, within a full-time, on-site setting with safety and quality standards expected.