Account Growth Pro — Rentals and White-Glove Service

Rent A Center

Temple (TX)

On-site

USD 18,000 - 21,000

Full time

18 hours ago

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Benefits offered by this job

Weekly pay

Paid time off

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k)

FSA/HSA

Job summary

Rent-A-Center is hiring for an Account Manager who will oversee an assigned portfolio of rental accounts while delivering exceptional customer service and driving sales growth. You will conduct early-stage collections, maintain account health, and complete deliveries and pickups, including in customers’ homes.

The role requires a high school diploma, 18+ years old, a valid driver's license, and strong communication skills.

Qualifications

High school diploma or equivalent.
At least 18 years of age.
Valid driver's license with a good driving record.
Strong communication and customer service skills.

Responsibilities

Oversee an assigned portfolio of accounts and build strong customer relationships.
Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
Maintain account health and secure payment commitments using account management tools.
Complete routes for deliveries, pickups, and account follow-ups.
Provide white-glove customer service in-store, over the phone, and in customers’ homes.
Contribute to sales growth and generate new rental agreements.
Safely transport, install, and handle merchandise.
Maintain showroom standards and company vehicles.
Adhere to all safety and operational guidelines.