Account Growth Manager — Hybrid & Strategic Client Partnerships

thunder::tech; Cleveland (OH); Hybrid; USD 50,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Rx and Vision

Life Insurance

Anniversary Recognition with Yearly In

Vacation Time

Sick Time

Mental Health Days

Summer Fridays

Pet Bereavement Days

10 Paid Holidays

Job summary

thunder::tech, based in the Cleveland area, seeks an Account Manager to join our Client Services Department. You will nurture client relationships, set objectives with clients and coordinate with production teams to ensure deadlines are met in a collaborative, fast-paced environment.

The role requires a Bachelor’s degree in marketing/advertising/communications and 3–5 years of marketing experience, with a hybrid in-office/remote work setup in the Cleveland-Akron area.

Qualifications

• Bachelor’s degree in marketing, advertising, communications or related program.
• Minimum of 3-5 years’ experience in a marketing role.

Responsibilities

• Develop, maintain and extend client relationships.
• Work with each client to establish target goals and objectives.
• Day-to-day client relationship management.
• Develop and execute on strategic recommendations.
• Stay abreast of changes in markets and technologies to analyze accounts.
• Involved in brainstorming and troubleshooting processes, creativity and problem solving.
• Motivate others and utilize negotiation skills as needed.
• Work through a sales and farming process to pitch services that meet client needs.
• Ability to give “color” to “black & white” situations to find a solution that works for both agency and client.
• Critical thinker who can reframe client requests to provide solutions agnostic of medium.

Skills

Organization & time mgmt

Teamwork

Project leadership

Idea generation

Client care

Multitasking

Education

Bachelor’s degree in marketing, advertising, communications or related program

Job description

thunder::tech, based in the Cleveland area, seeks an Account Manager to join our Client Services Department. You will nurture client relationships, set objectives with clients and coordinate with production teams to ensure deadlines are met in a collaborative, fast-paced environment.

The role requires a Bachelor’s degree in marketing/advertising/communications and 3–5 years of marketing experience, with a hybrid in-office/remote work setup in the Cleveland-Akron area.