Account Growth & Client Service Specialist

Rent-A-Center; Laconia (NH); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical insurance

Dental insurance

Vision insurance

Life/Disability insurance

401(k) match

FSAs/HSA

Job summary

Rent‑a‑Center in Laconia, NH is seeking an Account Manager to oversee a portfolio of rental accounts, deliver exceptional customer service, and drive sales growth. You will handle deliveries, pickups, and early-stage collections while maintaining store standards and safety.

The role requires a high school diploma, 18+ years old, a valid driver’s license with a good record, and strong communication skills. Weekly pay and comprehensive benefits accompany a full-time schedule.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments utilizing account management tools.
• Complete assigned routes for deliveries, pickups, and account follow‑ups.
• Deliver white-glove customer service in‑store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Customer service

Communication

Driver's license

Education

High school diploma

Job description

Rent‑a‑Center in Laconia, NH is seeking an Account Manager to oversee a portfolio of rental accounts, deliver exceptional customer service, and drive sales growth. You will handle deliveries, pickups, and early-stage collections while maintaining store standards and safety.

The role requires a high school diploma, 18+ years old, a valid driver’s license with a good record, and strong communication skills. Weekly pay and comprehensive benefits accompany a full-time schedule.