Account Executive – Small/Mid Business Growth

CVS Health; Hartford (CT); On-site; USD 57,000 - 111,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings

Job summary

CVS Health is seeking a results-driven account management professional to strengthen relationships with a locally aligned book of business, renewals, cross-sales and expansion of client partnerships. The role focuses on delivering renewals, up-sales, and growth while partnering with internal teams to meet client needs.

You will present solutions, leverage Aetna differentiators, and provide analytical insights to inform program decisions.

Qualifications

• 3-5 years of relevant industry experience.
• Multi-functional experience in account management and sales.
• Experience making formal presentations.
• Active Health Insurance Resident State producer License.

Responsibilities

• Develops strong personal and collaborative internal and external relationships to manage book of business to achieve customer satisfaction, member retention and cross-sale objectives.
• Accountable for building and maintaining strong relationships with a locally-aligned book of business to ensure case renewal and retention; deliver renewals, cross-sales, up-sales, and growth.
• Collaborates with account team members and support areas on more complex product or service issues to ensure client’s needs are met.
• Offers creative product and service solutions including benefit buy down strategies and highlighting plan features that add member value.
• Monitors client’s product lines and services to ensure customer satisfaction.
• Responsible for broker support/outreach and education on differentiators, and producer relationship development for brokers related to assigned customers.
• Reviews and consultatively presents customer reporting with analytics, trends and recommendations for additional programs and services.
• Communicates with internal/external parties telephonically or in person; may require travel to offsite locations for meetings and training.

Skills

Account management

Sales

Presentations

Communication

Education

Bachelor's degree or equivalent work experience

Job description

CVS Health is seeking a results-driven account management professional to strengthen relationships with a locally aligned book of business, renewals, cross-sales and expansion of client partnerships. The role focuses on delivering renewals, up-sales, and growth while partnering with internal teams to meet client needs.

You will present solutions, leverage Aetna differentiators, and provide analytical insights to inform program decisions.