Account Executive, Pro Accounts

LemClosers; Northern (KY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

ServiceTitan is seeking a Pro Sales Account Manager to drive value with existing customers by expanding Pro Product adoption and upsell opportunities. You will build relationships through consultative selling, product demonstrations, and contract negotiations.

In this quota-carrying role, you will forecast revenue, manage a robust pipeline, and partner with Product and Customer Success to prioritize features and ensure customer success.

Qualifications

• 2–3 years of sales experience in a quota-carrying role.
• 1–2 years of closing experience in a SaaS/Software role.
• Consultative selling approach including prospecting, up-selling, demos, and negotiations.

Responsibilities

• Foster & build relationships with customers post-sale to identify upsell opportunities.
• Outbound prospecting and education of customers on new products/features; lead discovery calls.
• Lead product demonstrations, negotiate contracts, and drive high adoption.
• Collaborate with Product to prioritize features and with Customer Success to retain customers.

Skills

Quota carrying sales

SaaS closing experience

Consultative selling

Product demonstrations

Negotiation

Job description

## About this roleReady to be a Titan?ServiceTitan’s Pro Sales Account Manager is an integral, highly-visible role with the opportunity of making a huge impact for ServiceTitan. They will help our existing customers adopt innovative new modules to further drive value into their business.You will be in an individual contributor role in building and maintaining customer relationships through a strong blend of product knowledge, business consultation and sales skills.Responsibilities include but are not limited to: working with assigned customer accounts to identify upsell opportunities, demonstrate the value of our products, negotiating mutually beneficial customer agreements, working with Product to prioritize the right features, and partnering with Customer Success in customer retention.What You'll Do: Foster & build relationships with customers post-sale to identify upsell opportunities.Including: outbound prospecting, outreach to educate customers on new products/features, leading discovery calls, conducting product demonstrations, negotiating contracts, and ultimately driving high adoption/utilization Develop understanding of customers business needs, growth opportunities and pain points to upsell suite of Pro Product add on features Become the voice of the customer and work with a Solution Engineer to incorporate customer feedback to prioritize future features and drive better overall product experience Ability to assess and accurately forecast sales activity and revenue goals Achieve and exceed team sales goals on a monthly revenue target by building and maintaining a robust sales pipeline Work with Pro Onboarding team, Pro Adoption Team and Customer Success to ensure customers are utilizing the Pro Products to their fullest#### What You'll Bring:+2-3 years of experience in sales in a quota carrying role +1-2 years of closing experience in a SaaS/Software role strongly preferred Consultative sales approach towards cold prospecting, up-selling, demoing, negotiating, and commu