Senior Director, Business Strategy & Analytics

Washington Nationals; Washington (District of Columbia); On-site; USD 169,000 - 171,000; Full time

Benefits offered by this job

Paid time off

Health benefits

Disability insurance

Flexible spending accounts

401(k) plan

Complimentary tickets

Employee discounts

Onsite fitness

Job summary

The Washington Nationals are seeking a Senior Director, Business Strategy & Analytics to lead data-driven revenue initiatives across ticketing, marketing, and partnerships. This role reports to senior leadership and drives pricing, inventory, and demand forecasting with predictive analytics and market insights.

You will collaborate across Marketing, Partnerships, Concessions, Retail, and Ballpark Operations, mentoring analysts and shaping long-term strategic planning in a fast-paced environment.

Responsibilities

• Lead the development of data-informed strategies to maximize revenue across ticketing and other consumer-driven business lines.
• Partner with senior leadership to define and execute short and long-term strategic initiatives.
• Translate complex analyses into clear, actionable recommendations for executive stakeholders.
• Own ticket pricing strategy, inventory management, and demand forecasting across all products.
• Evaluate and refine go-to-market strategies across primary and secondary ticket channels.
• Analyze market dynamics, consumer behavior, and competitive trends to inform pricing and packaging decisions.
• Develop strategies to optimize yield, attendance, and lifetime customer value.
• Build and oversee predictive models related to demand, retention, and customer segmentation.
• Lead deep-dive analyses that uncover revenue opportunities and operational efficiencies.
• Identify key performance drivers and develop frameworks to guide decision-making across departments.
• Serve as an internal consultant to departments including Marketing, Corporate Partnerships, Concessions, Retail, and Ballpark Operations.
• Collaborate with stakeholders to solve complex business problems and evaluate new initiatives.
• Support strategic planning processes with rigorous analysis and scenario modeling.
• Support the development and execution of strategies related to secondary ticket distribution partners.
• Analyze broker and partner performance to inform operating models and partnership decisions.
• Provide insights that shape negotiation strategies and maximize overall ticket ecosystem value.
• Lead, mentor, and develop a high-performing team of analysts and managers.
• Foster a culture of accountability, curiosity, and continuous improvement.

Job description

The Washington Nationals are seeking a strategic, analytically driven leader to serve as Senior Director, Business Strategy & Analytics. This role sits at the center of the organization’s revenue engine, shaping high-impact decisions across ticketing, marketing, partnerships, and other key business lines.

This leader will act as a strategic advisor to senior leadership, using advanced analytics, market insights, and structured problem-solving to drive revenue growth, optimize pricing and inventory strategies, and inform long-term business planning.

The ideal candidate blends strong business acumen with analytical rigor and thrives in a fast-paced, cross-functional environment.

The Nationals are a military-friendly organization actively recruiting veterans and spouses.

Essential Duties And Responsibilities

Strategic Leadership & Revenue Optimization

• Lead the development of data-informed strategies to maximize revenue across ticketing and other consumer-driven business lines.
• Partner with senior leadership to define and execute short and long-term strategic initiatives.
• Translate complex analyses into clear, actionable recommendations for executive stakeholders.

Ticketing Strategy & Market Optimization

• Own ticket pricing strategy, inventory management, and demand forecasting across all products.
• Evaluate and refine go-to-market strategies across primary and secondary ticket channels.
• Analyze market dynamics, consumer behavior, and competitive trends to inform pricing and packaging decisions.
• Develop strategies to optimize yield, attendance, and lifetime customer value.

Advanced Analytics & Decision Support

• Build and oversee predictive models related to demand, retention, and customer segmentation.
• Lead deep-dive analyses that uncover revenue opportunities and operational efficiencies.
• Identify key performance drivers and develop frameworks to guide decision-making across departments.

Cross-Functional Strategy

• Serve as an internal consultant to departments including Marketing, Corporate Partnerships, Concessions, Retail, and Ballpark Operations.
• Collaborate with stakeholders to solve complex business problems and evaluate new initiatives.
• Support strategic planning processes with rigorous analysis and scenario modeling.

Secondary Market & Partner Strategy

• Support the development and execution of strategies related to secondary ticket distribution partners.
• Analyze broker and partner performance to inform operating models and partnership decisions.
• Provide insights that shape negotiation strategies and maximize overall ticket ecosystem value.

Team Leadership & Development

• Lead, mentor, and develop a high-performing team of analysts and managers.
• Foster a culture of accountability, curiosity, and continuous improvement.

Compensation

The projected salary range for this position is $168,500 - $171,000 per year. Actual pay is based on several factors, including but not limited to the applicant’s: qualifications, skills, expertise, education/training, certifications, and other organization requirements. Starting salaries for new employees are frequently not at the top of the applicable salary range.

Benefits

The Nationals offer a competitive and comprehensive benefits package that presently includes:

• Paid vacation and sick leave, paid holidays throughout the year and a holiday break in December
• Medical, dental, vision, life and AD&D insurance
• Short- and long-term disability insurance
• Flexible spending accounts
• 401(k) and pension plan
• Access to complimentary tickets to Nationals home games
• Employee discounts
• Free onsite fitness center

Equal Opportunity Employer

The Nationals are dedicated to offering equal employment and advancement opportunities to all individuals regardless of their race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, genetic information, disability, or any other protected characteristic under applicable law.