Account Executive (Inside Sales)

HaylieRead Interior Design; Los Angeles, New York (CA, NY); Remote; USD 85,000 - 135,000; Full time

Job summary

Join a dynamic team at the forefront of livestream shopping, where you'll play a pivotal role in expanding our seller community. As an Inside Account Executive, you'll be responsible for acquiring and nurturing new livestream sellers, managing your own portfolio, and driving sales growth. This position offers a unique opportunity to thrive in a fast-paced, innovative environment while contributing to a mission that connects community and commerce. If you're passionate about sales and eager to make an impact in the ecommerce landscape, this role is perfect for you.

Benefits

Flexible Time off Policy

Health Insurance (Medical, Dental, Vision)

Home office setup allowance

Monthly allowance for cell phone and internet

Childcare allowance

401k retirement plan with employer match

Paid parental leave

Monthly allowance to dogfood the app

Qualifications

• Up to 3 years of experience in client-facing roles with a strong sales track record.
• Proficiency in CRM software and strong analytical skills are essential.

Responsibilities

• Drive the expansion of livestream sellers by managing the entire sales cycle.
• Collaborate with internal partners to develop growth strategies and improve seller experiences.

Skills

Sales Skills

Client Management

Analytical Skills

Communication Skills

Problem-Solving

Education

Bachelor's Degree

Tools

CRM Software

Salesforce

Airtable

Job description

Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. We’re building the future of ecommerce, bringing together community, shopping, and entertainment. We are committed to our values, and as a remote co-located team, we operate out of hubs within the US, UK, Ireland, Poland, and Germany today.

We’re innovating in the fast-paced world of live auctions from fashion, beauty, electronics to collectibles like trading cards, comic books, and even live plants. Whatnot has something for everyone.

And, we’re growing. Whatnot has been one of the fastest growing marketplaces and we’re hiring forward-thinking problem solvers across all functional areas.

About the Categories and Expansion Team

The Categories and Expansion team at Whatnot is responsible for the expansion of our category suite and the continued growth of sellers and buyers on the platform. Sales is responsible for identifying, launching, and ramping up new high potential sellers.

As an Inside Account Executive, you will drive the expansion of Whatnot’s supply by acquiring and nurturing new livestream sellers. You will oversee your own portfolio and manage the entire sales cycle, from pitching and onboarding to providing strategic coaching and facilitating growth. Your goal will be to consistently meet or exceed sales targets by effectively managing your pipeline. You’ll do this via:

• Deeply understanding our end-to-end sales process and collaborating with the team to bring high-potential sellers to Whatnot
• Becoming the go-to expert on how SMBs, primarily sellers with an online presence, can scale their business with Whatnot
• Source and prospect sellers, securing initial discovery and onboarding calls
• Leading sales calls with seller prospects, primarily over video and phone calls, overcoming objections and effectively communicating Whatnot’s value proposition
• Closing sellers, ultimately onboarding them onto the platform, and setting them up for success
• Utilizing key data points to assess seller growth, success, and areas for improvement to drive continuous iteration
• Collaborating with internal partners to develop business growth strategies and communicate product improvements and feedback

Curious about who thrives at Whatnot? We’ve found that low ego, a growth mindset, and leaning into action and high impact goes a long way here. You’re a fast learner and self-starter energized by talking to people, solving challenges, and driving towards sales goals.

Minimum Qualifications

• You have a passion for our mission at Whatnot - you live and breathe the needs of our communities and work relentlessly to improve their experiences on Whatnot
• You have up to 3 years of experience working in a fast-paced, client-facing role, and a track record of working quickly and iteratively
• You are scrappy and flexible enough to work in an ambiguous environment with limited guidance
• You have experience selling and closing deals as well as the ability to manage multiple accounts and client needs at the same time
• You have proficiency with a CRM software and are ready and willing to learn new systems
• You have business acumen, are deeply analytical, and comfortable understanding and manipulating data to gain and take action on business insights

Nice to Have

• Experience at a high-growth startup, marketplace, or creator-focused platform
• Proficiency in Airtable and Salesforce
• Passion for creator communities and/or new product categories that are uniquely suited to live ecommerce
• Experience buying and selling in online marketplaces

For US-based applicants: $85,000-135,000 /year + benefits + equity. The estimated pay range for this position represents total on-target earnings (including base salary and on-target incentive pay).

The salary range may be inclusive of several levels that would be applicable to the position. Final salary will be based on a number of factors including level, relevant prior experience, skills, and expertise. This range is only inclusive of base salary, not benefits.

• Flexible Time off Policy and Company-wide Holidays (including a spring and winter break)
• Health Insurance options including Medical, Dental, Vision
• Work From Home Support
  • Home office setup allowance
  • Monthly allowance for cell phone and internet
• Care benefits
  • Monthly allowance on both food and wellness
  • Annual allowance towards Childcare
  • Lifetime benefit for family planning, such as adoption or fertility expenses
• Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
• Monthly allowance to dogfood the app
• 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.

Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.

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