Account Executive I

TestEquity; Worcester (MA); Vor Ort; USD 60.000 - 90.000; Vollzeit

Zusammenfassung

TestEquity LLC is seeking an experienced, high-energy Account Executive to deliver exceptional service while driving sales and quoting customers. The role requires understanding technical capabilities of products and applying them to customer needs in R&D and production environments.

You will own accounts, develop quotes, coordinate with Product, Pricing, and Sales teams, and ensure accurate ERP data entry. Strong communication and solution-focused approach are essential for success.

Qualifikationen

• BS EE Degree or equivalent experience (3-5 years).
• Basic electronics theory, DC/AC circuits knowledge beneficial.
• Exceptional customer service abilities and problem solving.
• Ability to understand customer needs and provide effective solutions.
• Knowledge of electronics industry, test processes and production environments.

Aufgaben

• Establish relationships with customers and work with outside sales to respond promptly to inquiries, pricing, quotes and order issues.
• Determine best solutions and develop quotes for customers.
• Coordinate with Product, Pricing, Compliance, Outside Sales, National and Regional Leadership during quoting and ordering.
• Collaborate with manufacturer representatives and Product Management to understand products and provide solutions.
• Offer pricing per TestEquity's pricing strategy and approval guidelines.
• Update quotes and convert them into orders; maintain account ownership.
• Accurately enter information in the ERP system.
• Support strategic account planning and share information on new quotes or customers for growth.
• Stay informed on industry trends and competitive landscape.

Kenntnisse

Customer service

Quotes

Account management

Electrical engineering

ERP knowledge

Ausbildung

BS EE Degree or equivalent experience (3-5 years)

Tools

ERP software

Jobbeschreibung

Job Details:

Job Location: PA Worcester - Worcester, PA 19490, Position Type: Full Time,

Summary / Position Purpose:

TestEquity LLC is seeking an experienced, high-energy Account Executive who will provide the highest level of service to our customers while facilitating, and winning sales. It is critical that that AE candidates understand technical capabilities of products and their use. Interested candidates must possess knowledge of the Electronic Production industries customers’ needs in both R&D and product environments and, are capable of navigating to TestEquity solutions and resources on behalf of those customers.

Essential Duties, Functions and/or Responsibilities:

• Responsible for establishing relationships with customers and working closely with the outside sales team provide customers with a timely response to all inquiries, including pricing, quotes, questions, recommendations, and potential order issues
• Determine the best solution for our customers and develop quotes to provide solutions
• Partner closely with all internal departments through the quoting and ordering processes, including Product, Pricing, Compliance, Outside Sales, National, and Regional Leadership
• Partner with manufacturer’s sales representatives for product questions, lead times, recommendations, etc. Work with Product Management to understand products and solve customer's needs
• Responsible for offering pricing according to TestEquity’s established pricing strategy and approval guidelines
• Update and convert quotes to orders
• Overall account ownership and management to own the relationship with the customer
• Accurate entry of information and utilization of ERP system
• Responsible for partnering with Outside Sales for strategic account planning, including exchange of information on all new quotes or new customers to form strategies for account penetration and to increase profitability
• Responsible for staying current on industry knowledge, competitive landscape, and other factors impacting the industry
• Responsible for distributing TestEquity documentation and specific marketing emails
• Indirectly responsible for product quality
• Other duties as assigned

Qualifications:

• Education and/or Work Experience Requirements:
• BS EE Degree or equivalent experience (3-5 years)
• Basic electronics theory, DC and AC circuits a plus
• Digital electronics basics, technology and manufacturing basics including industry standards, practices, common components
• Knowledge of the Electronics industry including test processes, and production processes
• Ability to provide exceptional customer service
• Ability to understand customer needs and provide successful solutions
• Directly and indirectly responsible for product quality
• Other duties as assigned

Physical Requirements:

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.

This position requires applicants to be authorized to work in the US without sponsorship; TestEquity does not sponsor applicants for work visas.

TestEquity provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.