Account Executive I

TestEquity LLC; Austin (TX); On-site; USD 70,000 - 110,000; Full time

Job summary

TestEquity LLC is seeking an experienced Account Executive to provide high-level service to customers while driving sales. The role requires understanding the technical capabilities of products and the needs of Electronics Production customers in both R&D and manufacturing environments.

You will build relationships, generate quotes, and collaborate with Pricing, Compliance, Product, Outside Sales, and leadership to win opportunities and manage orders.

Qualifications

• Bachelor's degree in EE or equivalent experience.
• Ability to provide exceptional customer service.
• Ability to understand customer needs and provide successful solutions.

Responsibilities

• Establish relationships with customers and respond to inquiries, pricing, quotes, questions, recommendations, and potential order issues.
• Determine the best solution for our customers and develop quotes to provide solutions.
• Partner with internal departments (Product, Pricing, Compliance, Outside Sales, National/Regional Leadership) to process quotes and orders.
• Collaborate with manufacturer’s sales reps for product questions and lead times.
• Work with Product Management to understand products and customer needs.
• Offer pricing according to TestEquity’s pricing strategy and approval guidelines.
• Update and convert quotes to orders.
• Own account relationships and profitability strategies.
• Enter data accurately in ERP system and support strategic account planning.
• Stay current on industry knowledge and competitive landscape.

Skills

Customer service

Understanding needs

Quoting process knowledge

Education

BS EE Degree or equivalent experience

Basic electronics theory

Digital electronics basics

Electronics industry knowledge

Job description

Summary / Position Purpose

TestEquity LLC is seeking an experienced, high-energy Account Executive who will provide the highest level of service to our customers while facilitating, and winning sales. It is critical that that AE candidates understand technical capabilities of products and their use. Interested candidates must possess knowledge of the Electronic Production industries customers’ needs in both R&D and product environments and, are capable of navigating to TestEquity solutions and resources on behalf of those customers.

Essential Duties, Functions And/or Responsibilities

• Responsible for establishing relationships with customers and working closely with the outside sales team provide customers with a timely response to all inquiries, including pricing, quotes, questions, recommendations, and potential order issues
• Determine the best solution for our customers and develop quotes to provide solutions
• Partner closely with all internal departments through the quoting and ordering processes, including Product, Pricing, Compliance, Outside Sales, National, and Regional Leadership
• Partner with manufacturer’s sales representatives for product questions, lead times, recommendations, etc.
• Work with Product Management to understand products and solve customer's needs
• Responsible for offering pricing according to TestEquity’s established pricing strategy and approval guidelines
• Update and convert quotes to orders
• Overall account ownership and management to own the relationship with the customer
• Accurate entry of information and utilization of ERP system
• Responsible for partnering with Outside Sales for strategic account planning, including exchange of information on all new quotes or new customers to form strategies for account penetration and to increase profitability
• Responsible for staying current on industry knowledge, competitive landscape, and other factors impacting the industry
• Responsible for distributing TestEquity documentation and specific marketing emails
• Indirectly responsible for product quality
• Other duties as assigned

Education and/or Work Experience Requirements:

• BS EE Degree or equivalent experience (3-5 years)
• Basic electronics theory, DC and AC circuits a plus
• Digital electronics basics, technology and manufacturing basics including industry standards, practices, common components
• Knowledge of the Electronics industry including test processes, and production processes
• Ability to provide exceptional customer service
• Ability to understand customer needs and provide successful solutions
• Directly and indirectly responsible for product quality
• Other duties as assigned

Physical Requirements

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.

This position requires applicants to be authorized to work in the US without sponsorship; TestEquity does not sponsor applicants for work visas.

TestEquity provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.