Account Executive - DMV Compliance & Client Growth

Vitu; United States; On-site; USD 60,000 - 63,000; Full time

Benefits offered by this job

Healthcare coverage

HSA/FSA

Generous PTO

Pet Insurance

Retirement planning

ID theft insurance

Life and disability insurance

Commuter benefits

Accident & Hospital, Critical Illness

Job summary

Vitu, a leading provider of Vehicle-to-Government solutions, seeks an Account Executive to grow and manage relationships with its dealership clients. You will train dealership staff, review DMV processes, and advocate for clients while ensuring compliance with EVR and RIA regulations.

You will monitor dealer performance, respond via phone, chat, and email, and work cross-functionally to deliver exceptional service.

Qualifications

• Experience with Reports of Sale and DMV documents for new and used vehicles.
• Account management in a B2B environment is preferred.
• Experience with DMV accounting and bundle reconciliation.
• EVR program knowledge (E-filing).
• Knowledge of DMV regulations pertaining to registration processing.
• Able to use PC programs including Microsoft Word, Excel, and Google Drive.
• Able to effectively communicate with high-level Executives.
• DMV or Dealership Title & Registration experience.

Responsibilities

• Train dealership personnel on the use of Vitu.
• Meet with dealership management to review DMV processes and procedures.
• Monitor dealer error rates, active user list, and licenses for DMV regulation compliance.
• Maintain a strong business relationship with key dealership personnel.
• Provide Vitu/VITU support via phone, chat and email as needed.
• Deliver exceptional customer service and support by being responsive to client needs.
• Client Advocate - Suggest improvements to the program on behalf of the client.
• Compliance - Ensure the dealership follows DMV EVR & RIA procedures and regulations.
• DMV Support - Answer or find solutions to complex DMV issues for clients.
• Navigate a dealer's DMS to ensure DMV fees are calculated properly.
• Conduct DMV fee training in-person and via webinar.]

Skills

Client relationship management

Executive communication

Independent work

Microsoft Word/Excel/Google Drive

DMV knowledge

Tools

Chrome

Firefox

Job description

Vitu, a leading provider of Vehicle-to-Government solutions, seeks an Account Executive to grow and manage relationships with its dealership clients. You will train dealership staff, review DMV processes, and advocate for clients while ensuring compliance with EVR and RIA regulations.

You will monitor dealer performance, respond via phone, chat, and email, and work cross-functionally to deliver exceptional service.