Account Executive

Auctane; Santa Monica (CA); Remote; USD 90,000 - 110,000; Full time

Job summary

Join a dynamic team at a forward-thinking company as an Account Executive, where you will drive growth by engaging with large shipping clients. This exciting role involves outbound prospecting, developing strategic partnerships, and enhancing customer relationships. With a focus on delivering exceptional service, you'll collaborate with cross-functional teams to implement tailored solutions. The position offers a competitive compensation package and the opportunity to travel, making it ideal for those passionate about sales and customer success. Embrace the chance to make a significant impact in the logistics and e-commerce technology space!

Benefits

Fully Paid Annual International President's Club Trip

Annual Global Revenue Kick Off Week

12 Paid Holidays

401k Employer Matching

Health and Wellness Plans

Education Reimbursement

Gym Discounts

Employee Referral Program

Flexible Time Off Policy

Inclusive Work Environment

Qualifications

• Minimum of two years field sales experience required.
• Excellent verbal and written communication skills.
• Proven negotiation and closing skills.

Responsibilities

• Increase customer base through outbound prospecting.
• Grow an assigned book of business with upsell opportunities.
• Build strong internal and external customer relationships.

Skills

Bilingual (English and Spanish)

Field Sales Experience

Relationship Management

Communication Skills

Negotiation Skills

Critical Thinking

Education

Bachelor's Degree

Tools

Salesforce

G-suite Applications

Prospecting Tools

Slack

Zoom

Job description

About Us

At Auctane, we are united by a passion to help businesses deliver — whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever-changing requirements of their industry and customer expectations. Auctane products enable hundreds of thousands of businesses to annually mail and ship billions of items — over $200 billion worth — to recipients around the globe.

The Auctane family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Endicia, Metapack, GlobalPost, Packlink, and Return Rabbit. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.

Our values:

Win as One. Delight Customers. Deliver Great Outcomes.

About The Role

As an Account Executive, you'll work directly with large shipping clients to ensure we gain, grow, and retain business. The role is responsible for revenue growth within a defined territory. The Account Executive is also responsible for maintaining and growing external relationships with personnel from the United States Postal Service and other channel partners, as well as internal cross-functional teams.

This position is remote and requires being physically located in Santa Monica, Venice, South Bay area.

Travel Requirements: This role requires travel to client locations 3-4 days a week out in the field.

Compensation: Compensation in California for this role is $90,000 base + $50,000 variable commission paid out quarterly.

Sales Perks:

• Fully Paid Annual International President's Club Trip (Auctane Employee Plus One)
• Exciting and Motivating Annual Global Revenue Kick Off Week at HQ in Austin, TX
• Competitive Compensation Packages

About The Team

The Solutions Sales team is growing a highly qualified team of Account Executives that drive both new customer and existing client growth within an assigned territory. The team helps leading e-commerce sellers and shippers fulfill their products using the most efficient and economical path. The role requires the sales representative to be an industry expert in the areas of technology solutions and carrier services. The role partners with Solutions Engineers, Customer Success, and Business Services teams to successfully manage all client needs and implement unique solutions for customers.

What will you be doing?

Increase customer base in assigned territory:

• Outbound prospecting
• Develop lead sources and channel partnerships
• Partner with Solutions Engineer to develop complex solutions
• Effectively position Auctane's suite of products and differentiate competitively

Grow an assigned book of business:

• Annually increase portfolio revenue through cross-sell and upsell opportunities
• Prepare strategic plans for top customers annually
• Introduce upgrades and new features where applicable.

Limit managed account churn:

• Develop multi-layered solutions within accounts
• Leverage field presence to add value on-site
• Collaborate with Customer Success counterpart

Build strong internal and external customer relationships:

• Develop network of champions at prospects and customers
• Lead the development and success of our customers, referencing their business goals and knowing how to accurately align with them.
• Effectively negotiate issues that may arise.

Be an industry expert and advocate:

• Be a product expert and communicate the value in new products/features to assigned accounts.
• Advise customers on industry news, innovations, trends, and best practices.

What are we looking for?

• Bilingual (Proficient in English and Spanish)
• Bachelor's degree preferred.
• Minimum of two (2) years field sales experience required.
• Minimum of two (2) years relationship management experience.
• Excellent verbal and written communication skills.
• Proven negotiation and closing skills.
• Strong customer relationship management skills.
• Ability to demonstrate critical thinking.

What will make you stand out?

• Top performance in prior role(s).
• Passion for prospecting and winning new customers.
• Proven success and industry experience in a combination of carrier, logistics, and e-commerce technology.
• Experience with existing Auctane clients or potential customers.

The Tech:

• Working knowledge of G-suite applications.
• Salesforce
• Prospecting Tools (Various)
• Slack
• Zoom

What do we offer?

• Take the reins of your time off with our Flex Time Off policy – because work-life balance should always be in your hands!
• We offer 12 paid holidays for all of our US employees!
• 401k employer matching program – because your future deserves a friendly boost!
• ️We conduct annual merit reviews to recognize and reward your hard work and achievements.
• Health and Wellness: The well-being of our team is super important to us. Choose from different options that include medical, dental, and vision plans.
• Employee Assistance Program. We offer up to 8 free mental health sessions.
• We offer gym discounts to help you stay fit and healthy!
• We offer education reimbursement to all employees, ensuring that you can pursue your educational goals while excelling in your career with us. Invest in your future and let us support your growth every step of the way.
• Employee Referral Program! We reward employees helping us find top talent!
• An inclusive and upbeat work environment. The personality and opinions of each of our team members are important and valid; we aim to offer all employees a safe environment where they can be themselves and thrive.
• Attractive HQ in the heart of central Austin, Texas.

Additional Position Duties: (The following is a list of what all employees, except those with medical accommodation, may be regularly required to do.)

• Sit for prolonged periods of time
• Utilize wrist and hands for a prolonged period of time
• Walk short distances
• Stand for short periods
• Speaking and conversing with others
• Lift up to 25lbs without assistance up to chest height

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Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales and Business Development

Industries

Software Development