Account Executive

Sysco Northeast Rdc; Raleigh (NC); On-site; USD 60,000 - 90,000; Full time

Job summary

Sysco Northeast Rdc seeks an experienced sales professional to promote FreshPoint products and build strong relationships with new and existing accounts in the Raleigh area. You will manage day-to-day inquiries, develop customer call plans, and drive growth while meeting company sales and profit goals.

The role focuses on increasing wallet share, utilizing CRM tools, and collaborating with specialists for product ideation.

Qualifications

• Experience in foodservice sales or B2B is preferred.
• Strong understanding of sales processes and customer service.
• Proven ability to manage multiple accounts and meet deadlines.

Responsibilities

• Account management: day-to-day contact for customers and inquiries.
• Increase share of wallet with existing customers through face-time and needs assessment.
• Manage activities from FreshPoint CMU HOME team (order guides, alerts).
• Use Sysco 360 CRM to track opportunities, tasks, and customer data.
• Participate in ongoing training (Sysco360, Tableau, etc.)

Skills

Account management

Relationship building

Sales planning

CRM systems

MS Office

Industry knowledge

Communication skills

Time management

B2B sales

Education

High school diploma

Bachelor’s degree in Business or related field

Job description

Position Purpose:

This position is responsible for promoting the company’s products and services and for building relationships with new and manage existing accounts. The focus is to help FreshPoint customers succeed while achieving sales and profit goals established by the company

Primary Responsibilities:

• Account Management: Day to Day contact for Customer: Customer & Order Inquiries, Manage Customers to MDA Compliance & Ensure Customer Satisfaction; Build out customer call plan and execute against company expectations


• Increase Share of Wallet with Existing Customers via: Face-time with Customer to identify customer desires/goals, evaluate market trends and recommend products to customers; work with specialists/brokers for product ideation; share information and knowledge with customers as part of value-added service; answer customer’s questions about products, prices, availability and product uses; provide product information and practical training to customer personnel


• Manage activities initiated by FreshPoint CMU HOME team including maintaining customer order guides, LTOs, Red Alerts, etc.


• Sysco 360: utilize the CRM tool for account management, opportunity tracking, task management, logging and maintaining key customer data: contact information, prospective customer, wins, promotions, future business reviews, etc.


• Ongoing Training: Sysco360, Tableau Reporting, Penetration Tools, etc.

Education:

• High school diploma or equivalent, valid driver’s license with a driving record that meets company insurability standards. Bachelor’s degree in Business, Sales, Marketing, Hospitality or Culinary Arts preferred

Experience:

• Preferred 3+ years prior foodservice sales, B2B experience, restaurant management or culinary background

Skills:

• Knowledge of marketing principles, product lines, ordering procedures and credit terms


• Ability to manage end to end initiatives through challenging deadlines


• Excellent organizational and project management skills, including the ability to service multiple customers simultaneously; Able to thrive in a fast-paced work environment


• Proficient in Microsoft Suite of applications (Word, Excel, PPT, etc.)


• Stay current on existing and new FreshPoint technologies (i.e. GoFreshPoint, e-Commerce capabilities, Tableau, 360, etc.) to ensure customers have the latest information.


• Ability to sell, ability to multi task, familiarity with customer service activities and interdepartmental and cross-departmental communications, effectively present information, problem solver


• Preferred: Demonstrated experience with and working knowledge of FreshPoint customers and sales support best practices