Account Executive

Sysco Northeast Rdc; Little Canada (MN); On-site; USD 65,000 - 95,000; Full time

Job summary

Sysco Northeast RDC seeks a sales-focused account manager to promote FreshPoint products and services within Minnesota, building strong customer relationships and driving sales and profit goals.

The role emphasizes managing inquiries, growing wallet share, and leveraging Sysco360 and Tableau for data-driven decisions in a fast-paced environment.

Qualifications

• Knowledge of marketing principles, product lines, ordering procedures and credit terms.
• Ability to manage end to end initiatives through challenging deadlines.
• Excellent organizational and project management skills, including the ability to service multiple customers simultaneously.
• Proficient in Microsoft Word, Excel, and PowerPoint.
• Stay current on FreshPoint technologies to ensure customers have the latest information.
• Ability to sell, multi-task, and communicate across departments; strong problem-solving.
• Preferred: familiarity with FreshPoint customers and sales support best practices.

Responsibilities

• Account Management: Day to Day contact for Customer inquiries and satisfaction; build call plan.
• Increase Share of Wallet with existing customers and identify opportunities; coordinate with specialists.
• Maintain customer order guides, LTOs, Red Alerts, and related materials.
• Use Sysco 360 CRM to track data: contacts, opportunities, wins, promotions, and reviews.
• Pursue ongoing training in Sysco360, Tableau Reporting, and related tools.

Skills

Marketing principles

End-to-end project management

Organization & multitasking

Microsoft Office

Sales aptitude

Customer service orientation

Cross-functional communication

Education

High school diploma

Bachelor’s degree preferred

Tools

Sysco 360

Tableau

Penetration Tools

GoFreshPoint

Job description

Position Purpose:

This position is responsible for promoting the company’s products and services and for building relationships with new and manage existing accounts. The focus is to help FreshPoint customers succeed while achieving sales and profit goals established by the company

Primary Responsibilities:

• Account Management: Day to Day contact for Customer: Customer & Order Inquiries, Manage Customers to MDA Compliance & Ensure Customer Satisfaction; Build out customer call plan and execute against company expectations


• Increase Share of Wallet with Existing Customers via: Face-time with Customer to identify customer desires/goals, evaluate market trends and recommend products to customers; work with specialists/brokers for product ideation; share information and knowledge with customers as part of value-added service; answer customer’s questions about products, prices, availability and product uses; provide product information and practical training to customer personnel


• Manage activities initiated by FreshPoint CMU HOME team including maintaining customer order guides, LTOs, Red Alerts, etc.


• Sysco 360: utilize the CRM tool for account management, opportunity tracking, task management, logging and maintaining key customer data: contact information, prospective customer, wins, promotions, future business reviews, etc.


• Ongoing Training: Sysco360, Tableau Reporting, Penetration Tools, etc.

Education:

• High school diploma or equivalent, valid driver’s license with a driving record that meets company insurability standards. Bachelor’s degree in Business, Sales, Marketing, Hospitality or Culinary Arts preferred

Experience:

• Preferred 3+ years prior foodservice sales, B2B experience, restaurant management or culinary background

Skills:

• Knowledge of marketing principles, product lines, ordering procedures and credit terms


• Ability to manage end to end initiatives through challenging deadlines


• Excellent organizational and project management skills, including the ability to service multiple customers simultaneously; Able to thrive in a fast-paced work environment


• Proficient in Microsoft Suite of applications (Word, Excel, PPT, etc.)


• Stay current on existing and new FreshPoint technologies (i.e. GoFreshPoint, e-Commerce capabilities, Tableau, 360, etc.) to ensure customers have the latest information.


• Ability to sell, ability to multi task, familiarity with customer service activities and interdepartmental and cross-departmental communications, effectively present information, problem solver


• Preferred: Demonstrated experience with and working knowledge of FreshPoint customers and sales support best practices