Account Executive

Sysco Northeast Rdc; Charlotte (NC); On-site; USD 60,000 - 95,000; Full time

Job summary

Sysco Northeast RDC is seeking a results-driven sales professional to promote fresh produce products and build lasting relationships with new and existing accounts in Raleigh/Charlotte territory. You will lead account management, analyze trends, and leverage CRM tools to optimize opportunities and drive growth.

Responsibilities include managing customer inquiries, ensuring compliance, and coordinating with FreshPoint teams.

Qualifications

• High school diploma or equivalent required; valid driver's license with insurability.
• Bachelor’s degree preferred in Business, Sales, Marketing, Hospitality or Culinary Arts.
• Minimum 3+ years of foodservice sales, B2B experience, or related background.

Responsibilities

• Account management: daily contact for customer and order inquiries; manage customers to MDA compliance and customer satisfaction; build and execute call plans.
• Increase share of wallet by meeting customer goals, identify desires, evaluate market trends, and recommend products; coordinate with specialists/brokers and provide product information to customers.
• Manage activities initiated by FreshPoint CMU HOME team including maintaining customer order guides, LTOs, Red Alerts, etc.
• Sysco 360: use CRM for account management, opportunity tracking, task management, logging and maintaining customer data.
• Ongoing training: Sysco360, Tableau Reporting, Penetration Tools, etc.

Skills

Account management

B2B sales

Customer service

Organization

Microsoft Office

Tableau

FreshPoint knowledge

Presentation skills

Education

High school diploma or equivalent

Bachelor’s degree in Business, Sales, Marketing, Hospitality or Culinary Arts preferred

Tools

Sysco360

Tableau

GoFreshPoint

e-Commerce capabilities

CRM tools

Job description

Candidates can reside in Raleigh, NC or Charlotte, NC Territory

Position Purpose:

This position is responsible for promoting the company’s products and services and for building relationships with new and manage existing accounts. The focus is to help FreshPoint customers succeed while achieving sales and profit goals established by the company

Primary Responsibilities:

• Account Management: Day to Day contact for Customer: Customer & Order Inquiries, Manage Customers to MDA Compliance & Ensure Customer Satisfaction; Build out customer call plan and execute against company expectations
• Increase Share of Wallet with Existing Customers via: Face-time with Customer to identify customer desires/goals, evaluate market trends and recommend products to customers; work with specialists/brokers for product ideation; share information and knowledge with customers as part of value-added service; answer customer’s questions about products, prices, availability and product uses; provide product information and practical training to customer personnel
• Manage activities initiated by FreshPoint CMU HOME team including maintaining customer order guides, LTOs, Red Alerts, etc.
• Sysco 360: utilize the CRM tool for account management, opportunity tracking, task management, logging and maintaining key customer data: contact information, prospective customer, wins, promotions, future business reviews, etc.
• Ongoing Training: Sysco360, Tableau Reporting, Penetration Tools, etc.

Education:

• High school diploma or equivalent, valid driver’s license with a driving record that meets company insurability standards. Bachelor’s degree in Business, Sales, Marketing, Hospitality or Culinary Arts preferred

Experience:

• Preferred 3+ years prior foodservice sales, B2B experience, restaurant management or culinary background

Skills:

• Knowledge of marketing principles, product lines, ordering procedures and credit terms
• Ability to manage end to end initiatives through challenging deadlines
• Excellent organizational and project management skills, including the ability to service multiple customers simultaneously; Able to thrive in a fast-paced work environment
• Proficient in Microsoft Suite of applications (Word, Excel, PPT, etc.)
• Stay current on existing and new FreshPoint technologies (i.e. GoFreshPoint, e-Commerce capabilities, Tableau, 360, etc.) to ensure customers have the latest information.
• Ability to sell, ability to multi task, familiarity with customer service activities and interdepartmental and cross-departmental communications, effectively present information, problem solver
• Preferred: Demonstrated experience with and working knowledge of FreshPoint customers and sales support best practices