Account Executive

Sympl Benefits; Grand Rapids (MI); Hybrid; USD 65,000 - 105,000; Full time

Job summary

A leading insurance agency in Michigan seeks an Account Executive for a full-time hybrid role in Grand Rapids, MI. This position focuses on developing and managing client relationships while ensuring satisfaction around annual goals. Candidates should be strong communicators with a background in client account management, analytical skills, and familiarity with the healthcare industry or self-funded plans. The role offers flexibility for remote work while contributing to innovative employer benefits solutions.

Qualifications

• Experience with client account management and maintaining long-term partnerships.
• Ability to evaluate customer needs and craft tailored solutions.
• Able to work independently in both office and remote environments.
• Self‑motivated, goal‑driven, and able to work independently in both office and remote environments.
• Working knowledge of the healthcare industry or self‑funded insurance plans.
• Proficiency in CRM tools and Microsoft Office Suite.

Responsibilities

• Identify and develop client relationships.
• Manage and retain ongoing accounts.
• Create customized solutions for clients.

Skills

Strong communication skills

Negotiation skills

Interpersonal skills

Analytical skills

Self-motivated

Proficiency in CRM tools

Microsoft Office

Tools

Microsoft Office Suite

Microsoft Office Suite

Job description

Sympl Benefits is a leading and fast-growing insurance agency in Michigan, specializing in innovative employer benefits solutions. Known for its expertise in self-funded plan design and creative approaches to member engagement, Sympl Benefits helps employers control costs while improving outcomes for their employees. With a collaborative team culture and a client-first mindset, Sympl Benefits is redefining how employee benefits are delivered across Michigan.

Role Description

This is a full‑time hybrid role located in Grand Rapids, MI, with the flexibility to work remotely as needed. The Account Executive will be responsible for identifying and developing client relationships, managing and retaining ongoing accounts. Day‑to‑day tasks include engaging with clients, managing client expectations around annual goals and objectives, creating customized solutions, and ensuring client satisfaction.

Qualifications

• Strong communication, negotiation, and interpersonal skills
• Experience with client account management and maintaining long‑term partnerships
• Analytical skills for evaluating customer needs and crafting tailored solutions
• Self‑motivated, goal‑driven, and able to work independently in both office and remote environments
• Working knowledge of the healthcare industry or self‑funded insurance plans
• Proficiency in CRM tools and Microsoft Office Suite