Account Executive

Jobtailor; California (MO); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

ESOP ownership

Blue Diamond Customer Service Program

Job summary

Jobtailor is seeking an experienced Events Coordinator to lead planning, coordination, and on-site delivery for trade shows and events. You will design floor plans, manage timelines, supervise budgets, and partner with clients, venues, and internal teams to ensure exceptional service.

You will leverage Microsoft Office and Salesforce familiarity, support rebooking opportunities, and help build long-term client relationships while upholding our core values of Caring, Commitment, Integrity, and

Qualifications

• Proven experience in hospitality, trade show, or event services.
• Experience managing complex client projects from planning through execution.
• Ability to manage multiple accounts and meet deadlines in a fast-paced environment.

Responsibilities

• Serve as the primary contact for customers.
• Lead planning and execution of event services from planning through onsite delivery.
• Design and prepare floor plans aligned with event objectives.
• Coordinate with facilities and vendors to meet logistics requirements.
• Develop and manage event timelines using the Critical Path.
• Monitor design processes to stay within budgets.
• Prepare and distribute exhibitor service manuals.
• Coordinate show planning with operations before move-in.
• Provide onsite support and ensure billing accuracy.
• Build long-term client relationships and identify opportunities for expansion.

Skills

Event Planning

Client Relationship Management

Budget Oversight

Timeline Management

Project Management

Strong Written and Verbal Communic.,

Ability to Work Under Pressure

Education

Bachelor’s degree in a related field

Tools

Microsoft Office

Salesforce

AI-Forward Solutions

Job description

• Serve as the primary point of contact for Shepard customers.


• Partner with clients, venues, and internal teams to deliver successful trade shows, exhibitions, and events.


• Lead planning, coordination, and execution of event services from initial planning through onsite delivery.


• Consult with clients to design and prepare detailed floor plans aligned with event objectives.


• Coordinate with facilities and vendors to meet logistical requirements.


• Develop and manage event timelines using Shepard’s Critical Path.


• Monitor graphic and structural design processes to keep designs within approved budgets.


• Prepare and distribute exhibitor service manuals.


• Coordinate show planning and communicate details with operations before event move-in.


• Provide onsite event support, including preparing invoices and confirming billing accuracy.


• Build long-term client relationships and identify opportunities for innovation, improvement, and expanded services.


• Partner with sales to support event rebooking and extend client contracts.

Requirements

• Proven experience working in the hospitality, trade show, and/or event services industry.


• Demonstrated experience managing complex client projects from planning through execution, including timeline management, budget oversight, expense tracking, and overall project profitability.


• Exceptional organizational skills and the ability to manage multiple accounts simultaneously.


• Strong written and verbal communication skills, with the ability to present ideas clearly and persuasively.


• Ability to meet deadlines in a high-pressure, fast-paced environment.


• Willingness and ability to work evenings, weekends, and holidays based on business needs.


• Proficiency in Microsoft Office (e.g., Outlook, Word, and Excel); familiarity with Salesforce is a plus.


• Familiarity with company-approved AI-forward solutions (e.g., Copilot, Claude, Perplexity) to support productivity, analysis, and operational efficiency is preferred.


• Bachelor’s degree in a related field is preferred; equivalent experience may be substituted for formal education.


• Demonstrate Core Values of Caring, Commitment, Integrity, Spirit, Responsiveness, Inclusivity, and Teamwork.


• Ability to perform as a responsible ESOP owner by making daily decisions to benefit the client and the company.


• Treat all internal and external customers with courtesy and respect, as outlined in our Blue Diamond Customer Service Program.

Core Competencies

Demonstrates expertise in managing complex client projects within the hospitality and event services industry, focusing on timeline management, budget oversight, and client relationship building. Proficient in utilizing Microsoft Office and familiar with AI-forward solutions to enhance operational efficiency.

Highest-signal resume keywords

• Event Planning and Coordination


• Client Relationship Management


• Budget Oversight and Expense Tracking


• Microsoft Office Proficiency


• Project Management

Hard Skills

• Event Services Management


• Timeline Management


• Budget Oversight


• Floor Plan Design


• Logistical Coordination

Soft Skills

• Exceptional Organizational Skills


• Strong Written and Verbal Communication


• Ability to Work Under Pressure


• Customer Service Orientation

Industry Keywords

• Hospitality Industry


• Trade Show


• Event Services


• Client Projects


• Exhibitor Service Manuals

Tools & Technologies

• Microsoft Office


• Salesforce


• AI-Forward Solutions