Account Director: Renewals & Growth (Remote Canada)

Jobgether SRL; United States; Remote; USD 64,000 - 93,000; Full time

Benefits offered by this job

Uncapped commissions

Presidents Club recognition

RRSP matching

Health coverage

Paid time off

Remote Canada

Office access London/Toronto

Job summary

Jobgether and its partner company are seeking an Account Director, Renewals & Growth, based in Canada, to manage a portfolio of established B2B client relationships. This consultative role focuses on retention and expanding value through renewals, upselling, and cross-selling.

You will build strategic account plans, anticipate renewal risks, and connect clients with experts while collaborating with internal teams. Remote within Canada with occasional in-person meetings in Toronto or London.

Qualifications

• 3+ years of experience in B2B account management or client success.
• Experience managing a portfolio against renewal and revenue-growth targets.
• Strong discovery, questioning, and listening skills.
• Ability to translate complex client needs into actionable steps.
• Excellent organizational and multi-account management skills.
• Proficient with CRM systems and pipeline data.
• Post-secondary education or equivalent experience.
• Strong relationship-building, resilience, and a solution-oriented approach.
• Ability to work independently and take ownership while accepting coaching.

Responsibilities

• Own and grow a defined portfolio of existing B2B accounts with retention, renewal, and expansion.
• Build relationships with client stakeholders to understand priorities and evolving needs.
• Identify upsell and cross-sell opportunities across services.
• Create and execute strategic account plans aligning engagement with renewal and growth.
• Engage clients before renewal cycles, identify risks, and justify continued partnerships.
• Maintain proactive outreach, reviews, and stakeholder engagement.
• Translate client requirements into clear next steps and connect to internal experts.
• Maintain accurate CRM data on accounts and pipeline.
• Monitor performance against retention and growth targets; use coaching to improve.
• Collaborate with internal teams to advance account opportunities.

Skills

Account management

Relationship building

CRM usage

Renewals

Consultative selling

Strategic planning

Education

Post-secondary education

Tools

CRM systems

Job description

Jobgether and its partner company are seeking an Account Director, Renewals & Growth, based in Canada, to manage a portfolio of established B2B client relationships. This consultative role focuses on retention and expanding value through renewals, upselling, and cross-selling.

You will build strategic account plans, anticipate renewal risks, and connect clients with experts while collaborating with internal teams. Remote within Canada with occasional in-person meetings in Toronto or London.