Account Director (Fully Remote)

Partner Company; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Partner Company in the United States seeks a senior Account Manager who owns 5–10 enterprise accounts, driving retention and growth. You will blend strategy, operations, and customer partnership to deliver scalable creative programs.

You will lead account plans, renewals, and negotiations, partner with delivery teams for high-quality programs, and escalate issues while coaching team members in a remote-first, globally distributed environment.

Qualifications

• 5–10+ years in account management.
• 3–5+ years in leadership.
• Enterprise account experience.
• Commercial acumen required.
• Experience in remote, multi-time-zone settings.
• Familiarity with remote-first culture.
• Mentorship and growth mindset.

Responsibilities

• Lead account plans, renewals, and negotiations.
• Partner with delivery teams for high-quality programs.
• Escalate issues and coach team members.

Skills

Account management

Leadership

Enterprise accounts

Job description

• Own 5-10 enterprise accounts, driving retention and growth.
• Blend strategy, operations, and customer partnership.

Key Responsibilities:

• Lead account plans, renewals, and negotiations.
• Partner with delivery teams for high-quality programs.
• Escalate issues and coach team members.

Requirements:

• 5-10+ years in account management; 3-5+ in leadership.
• Enterprise account experience and commercial acumen.
• Effective in remote, multi-time-zone settings.
• Remote-first culture and global team.
• Mentorship and professional growth.

Partner Company

A global creative services company that partners with enterprise customers to deliver scalable creative programs and solutions. It operates with a remote-first, high-trust culture and a globally distributed team spanning 60+ nationalities.