Account & Customer Success Associate — Entry Level

Innovative Client Connections; Lansing (MI); On-site; USD 35,000 - 50,000; Full time

Job summary

Innovative Client Connections in Lansing, MI is seeking an Account Manager / Customer Service Representative for a full-time role. You will provide essential customer service and support, engaging with customers and managing sales queries.

The ideal candidate should possess strong customer service skills, be organized, and have a positive, problem-solving attitude. Previous experience is helpful but not mandatory as full training is provided.

Qualifications

• Strong customer service skills are essential.
• Good organizational skills are necessary.
• Be enthusiastic, motivated, and willing to learn.

Responsibilities

• Provide an excellent standard of customer service.
• Answer customer queries and questions.
• Participate in sales reporting and tracking.

Skills

Customer Service Skills

Organizational Skills

Problem Solving

Teamwork

Sales Experience

Job description

Innovative Client Connections in Lansing, MI is seeking an Account Manager / Customer Service Representative for a full-time role. You will provide essential customer service and support, engaging with customers and managing sales queries.

The ideal candidate should possess strong customer service skills, be organized, and have a positive, problem-solving attitude. Previous experience is helpful but not mandatory as full training is provided.