Sales & Customer Experience Specialist

Innovative Client Connections; Kalamazoo (MI); On-site; USD 35,000 - 50,000; Full time

Job summary

Innovative Client Connections based in Kalamazoo, MI is hiring a Sales and Customer Service Representative for immediate placement. The role includes customer service and sales responsibilities, focusing on upselling and ensuring a top-notch customer experience.

We're looking for individuals who excel in problem-solving, have strong customer service knowledge, and can manage tasks efficiently. A diverse background is accepted, as we value various college majors.

Earn the opportunity to work in a dynamic environment committed to client satisfaction!

Qualifications

• Strong phone skills and ability to resolve conflict.
• Capability to analyze information and maintain documentation.
• Quality focus with a market knowledge approach.

Responsibilities

• Provide customer service by resolving product and service issues.
• Open new customer accounts and maintain customer records.
• Prepare reports on customer information and analytics.

Skills

Customer service and sales knowledge

Problem solving

Multi-tasking

Education

Any college or university major preferred

Job description

Innovative Client Connections based in Kalamazoo, MI is hiring a Sales and Customer Service Representative for immediate placement. The role includes customer service and sales responsibilities, focusing on upselling and ensuring a top-notch customer experience.

We're looking for individuals who excel in problem-solving, have strong customer service knowledge, and can manage tasks efficiently. A diverse background is accepted, as we value various college majors.

Earn the opportunity to work in a dynamic environment committed to client satisfaction!