Account Coordinator: Work Orders & Scheduling (Remote)

Service West, Inc.; San Leandro (CA); Hybrid; USD 64,000 - 86,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Paid time off

Parental leave

Vision insurance

Work from home

Job summary

Service West, Inc. in California seeks an Account Coordinator to manage the full work order fulfillment process, from order entry through punch list, while supporting Account Management and delivering accurate, timely service to customers.

The role emphasizes communicating with customers about order status, coordinating deliveries and installations, and handling billing with precision. A one-day remote option may be available after training; compensation is $75,000 annually.

Qualifications

• 1 year experience as Account Coordinator (Required).
• Construction or Logistics experience preferred.
• Hybrid remote work location in Oakland, CA.

Responsibilities

• Communicates order status, scheduling of orders for delivery/installation, and punch list resolution to customers.
• Initiates and oversees deliveries and small installations; provides order management on all work, including large projects.
• Prepares Work Order packet and delivers to operations; ensures punch list work is completed timely.
• Manages invoices for all product and service work for assigned Work Orders.

Skills

Customer service

Scheduling

Communication

Account management

Job description

Service West, Inc. in California seeks an Account Coordinator to manage the full work order fulfillment process, from order entry through punch list, while supporting Account Management and delivering accurate, timely service to customers.

The role emphasizes communicating with customers about order status, coordinating deliveries and installations, and handling billing with precision. A one-day remote option may be available after training; compensation is $75,000 annually.