Account Coordinator- NAS

DH Pace; Olathe (KS); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Holidays

Life insurance

Disability insurance (STD/ LTD)

401(k) with employer match

HSA and FSA options

Voluntary benefits

Employee discounts

Competitive compensation with reviews

Job summary

DH Pace Company, Inc. in Olathe, KS, seeks an Account Coordinator to join our National Account Security Team.

The role serves as liaison between customers, technicians, vendors and subcontractors, handling client communication, problem-solving and basic account management. Ideal for a recent graduate or individuals seeking a career change; responsibilities include using multiple programs to update customers, collecting quotes with internal teams, maintaining accurate job orders and managing

Qualifications

• Bachelor's degree and one year of administrative experience preferred; however an equivalent combination of education and experience will be considered.
• Must be able to problem solve using good judgement
• Ability to multi-task in a fast-paced environment
• Excellent communication and customer relations skills
• Proficiency in Microsoft Office programs

Responsibilities

• Use multiple programs for daily communication with customers to understand their needs and provide job updates
• Work with internal employees and subcontractors to collect quotes and timing on customer orders
• Maintain large quantity of job orders to ensure all information is accurate and up to date
• Negotiate and manage subcontractor and material manufacturer relationships

Skills

Communication

Problem solving

Multi-tasking

Microsoft Office

Education

Bachelor's degree

Tools

Microsoft Office

Job description

The DH Pace Company is a family‑owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial and residential door, docking and security products.

DH Pace Company, Inc. is seeking an Account Coordinator to join our National Account Security Team in Olathe, KS. An Account Coordinator is the liaison between internal technicians, vendors and subcontractors, and the nationwide clients we serve. The role is responsible for client communication, problem‑solving and basic account management. It is ideal for an upcoming or recent college graduate or anyone looking to make a career change.

Position Overview

• Use multiple programs for daily communication with customers to understand their needs and provide job updates
• Work with internal employees and subcontractors to collect quotes and timing on customer orders
• Maintain large quantity of job orders to ensure all information is accurate and up to date
• Negotiate and manage subcontractor and material manufacturer relationships

Job Requirements

• Bachelor’s degree and one year of administrative experience preferred; however an equivalent combination of education and experience will be considered
• Must be able to problem solve using good judgement
• Ability to multi‑task in a fast‑paced environment
• Excellent communication and customer relations skills
• Proficiency in Microsoft Office programs

What We Offer

• Comprehensive medical, dental and vision coverage — available the first full month
• Generous paid time off plus paid holidays and floating holidays
• Company‑paid life insurance, short‑term disability and long‑term disability
• 401(k) with employer match
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Voluntary benefits including supplemental life and critical illness coverage
• Employee discounts for you and your immediate family
• Competitive compensation with annual performance reviews

Successful completion of employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60‑1.35(c)

DH Pace is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information or any other status protected by applicable federal, state or local law.