Account Coordinator - Milwaukee

HealthX Ventures; Milwaukee (WI); On-site; USD 34,000 - 39,000; Part time

Job summary

Intelligent Locations está buscando un Account Coordinator (Part-Time) en Milwaukee para apoyar la implementación de proyectos y el mantenimiento de hardware en cuentas clave de hospitales. Reportará al Account Manager local y se enfocará en satisfacción del cliente, crecimiento y gestión de incidencias.

El/la candidato/a ideal colabora con stakeholders, posee experiencia en roles de atención al cliente y habilidades de comunicación excepcionales; se valorará experiencia en gestión de proyectos

Qualifications

• Licenciatura en Administración de Empresas, Marketing, Tecnología de la Información, Logística o campo relacionado.
• Reciente graduado o hasta 5 años de experiencia en rol con contacto con clientes.
• Capacidad para trabajar de forma independiente en un entorno dinámico.
• Habilidad para colaborar con las partes interesadas clave.
• Se valora experiencia en Operaciones/Gestión de proyectos.
• Excelentes habilidades de escucha, comunicación verbal y organización.

Responsibilities

• Trabajar directamente con el Account Manager y las partes interesadas en proyectos nuevos/ existentes.
• Proporcionar soporte postventa para retener clientes.
• Gestionar el hardware instalado en las instalaciones.
• Garantizar respuestas rápidas y precisas a consultas de clientes.
• Fortalecer relaciones con clientes mediante comunicación regular.
• Informar sobre el estado de las cuentas al Account Manager.

Skills

Customer-facing experience

Stakeholder management

Verbal communication

Organizational skills

MS Office Suite

Independent work

Teamwork

Education

Bachelor's degree in Business Administration / Marketing / IT / Logistics

Tools

MS Teams

Outlook

Excel

Job description

Account Coordinator (Part-Time)

Intelligent Locations

Milwaukee, WI 53233

$25.00 - $27.50 por hora - Part-time

Información del empleo

Sueldo

• $25.00 - $27.50 por hora

Tipo de empleo

• Part-time

Descripción completa del empleo

Title: Account Coordinator (Part-Time)

Summary of position:

The Account Coordinator reports to the local Account Manager and is responsible for

assisting with the implementation of new projects and maintenance of existing

hardware/services at key accounts. New projects typically include working with key

stakeholders in hospital enterprises to ensure success. Day to day activities will include the

maintenance of hardware within a hospital, working with hospital staff to ensure customer

satisfaction, and exploring additional growth opportunities with the Account Manager.

Duties and Responsibilities:

• Work directly with Account Manager and stakeholders on new/existing projects
• Provide after-sales support to retain customers
• Manage hardware installed throughout facilities
• Ensure prompt and accurate answers to clients’ queries
• Build strong client relationships through regular communication
• Report on the status of accounts to Account Manager

Qualifications:

• Bachelor's degree in Business Administration, Marketing, Information Technology, Logistics, or another related field
• Recent college graduate OR up to five years-experience in a customer facing role
• Ability to act independently and professionally in a fast-paced environment
• Demonstrated ability to work with key stakeholders
• Operations/Project Management background preferred
• Excellent listening, verbal communication, and organization skills
• Passionate about technology and innovations, driven by technical & commercial disruptive challenges
• Enthusiasm and initiative to work independently AND as part of a team
• Customer-centric, open-minded approach to problem solving and result-focused with ability to work under pressure
• Familiarity MS Office Suite, included MS Teams, Outlook and Excel
• Ability to utilize common hand tools

Job Type: Part-time

Expected hours: 32 per week

Education: Bachelor's (Required)

About Intelligent Locations.io:

Founded in 2015, Intelligent Location.io works to solve operational inefficiencies in

healthcare systems by creating accurate and reliable tracking of equipment, staff,

environmental conditions, and more. This tracking empowers hospitals to:

• Visualize utilization of equipment to guide future purchasing & strategic planning
• Take ownership of owned hospital equipment to prevent lost assets/theft
• Keep staff safe using Duress Badges to immediately notify security of an event
• Stay in compliance with state environmental monitoring regulations