Account Coordinator

Intelligent Locations; Jacksonville (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental plan

401(k) plan

Flexible schedules

Paid time off

Job summary

Intelligent Locations in Jacksonville is seeking an Account Coordinator to drive success with our hospital clients. You will work closely with the Account Manager and hospital stakeholders to manage key accounts, coordinate projects, and ensure deliverables meet client expectations.

This role requires 2–4+ years in customer service or account management, excellent communication, and strong organizational skills.

Qualifications

• 2–4+ years in customer service or account management.
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Proficiency with project management tools and MS Office.

Responsibilities

• Collaborate with the Account Manager and stakeholders on projects shaping healthcare outcomes.
• Deliver after-sales support and build client loyalty.
• Respond promptly to client inquiries and serve as trusted partner.
• Maintain regular client communication and align with their needs.
• Report account status and support agile strategies.
• Engage with leadership on growth opportunities.
• Contribute to project planning with cross-functional teams.
• Lead clear customer-facing communications for projects.

Skills

Customer service

Account management

Communication

Project management

MS Office

Tools

Microsoft Office Suite

Project management tools

Job description

Join Us on the Cutting Edge of Healthcare Innovation!

Are you ready to launch your career in a rapidly growing company that’s transforming the way hospitals operate? At Intelligent Locations, we’re not just improving operational efficiencies; we’re revolutionizing how healthcare institutions track and manage their assets. With explosive growth since our founding in 2015, we’re looking for dynamic individuals who thrive in fast-paced environments and are eager to make a real impact.

Your Role:

As an Account Coordinator, you’ll be the driving force behind our key accounts, collaborating closely with our Account Manager and various stakeholders within hospital enterprises. You’ll play a pivotal role in ensuring our projects not only succeed but exceed expectations. Imagine working directly with hospital staff, tackling challenges head-on, and exploring exciting growth opportunities every day!

Key Responsibilities:

• Collaborate with the Account Manager and stakeholders on groundbreaking projects that shape the future of healthcare.
• Our clients include some of the leading healthcare organizations in the US
• Deliver top-notch after-sales support to build lasting relationships and ensure customer loyalty.
• Respond swiftly and accurately to client inquiries, becoming their go-to expert and trusted partner.
• Cultivate strong client relationships through regular communication, ensuring we’re always aligned with their needs.
• Report on account statuses to keep our strategies agile and responsive to the fast-evolving healthcare landscape.
• Engage with Leadership: Take advantage of major opportunities to interact with key leaders in the organization, fostering valuable relationships that can drive your professional growth and influence strategic initiatives.
• Project Planning: Contribute to comprehensive project planning efforts by collaborating with cross-functional teams, identifying key milestones, and ensuring timely execution to achieve successful outcomes for our clients.
• Communication: Lead customer-facing communications to ensure clear understanding and alignment on project goals, while actively participating in project planning to deliver tailored solutions that meet client needs.

What You Bring:

• 2-4+ years of experience in customer service or account management.
• Strong verbal and written communication skills for effective client engagement.
• Excellent organizational and multitasking abilities to manage multiple projects.
• Proficient in project management skills and tools, and Microsoft Office Suite (Excel, Word, PowerPoint).
• Strong analytical and problem-solving skills to address client needs.
• Ability to work collaboratively within a team and maintain positive relationships.
• Keen attention to detail for accuracy in project deliverables and communications.
• Flexible and adaptable to changing priorities in a fast-paced environment.
• Customer-centric mindset focused on understanding and addressing client needs.
• A knack for thriving independently in a dynamic, fast-paced environment.
• Exceptional communication skills and a passion for building relationships.

Why Join Us?

• Rapid Growth: Be part of a company that’s scaling quickly and offers tremendous opportunities for professional development and advancement. As we grow, there are many opportunities for growth and career advancement.
• Innovative Culture: Immerse yourself in an environment that celebrates creativity, technology, and disruptive solutions in the healthcare sector.
• Comprehensive Benefits: Enjoy competitive pay, along with health insurance, dental and vision plans, a 401(k), flexible schedules, and generous paid time off.
• Dynamic Work Environment: Work in a collaborative and supportive team atmosphere where your contributions truly matter.

Ready to make a difference? If you’re enthusiastic about technology and eager to help reshape healthcare, we want to hear from you! Join us at Intelligent Locations.io and be part of our exciting journey towards operational excellence!