Account Coordinator Full-time

Millennium & Copthorne Hotels plc; Anchorage (AK); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) with employer contribution

Job summary

The Lakefront Anchorage Hotel is seeking a full‑time Account Coordinator to assist in daily accounting tasks, billing guests and events, and ensuring accuracy in financial records. You will work under the Accounting Manager and Director of Finance to maintain timely statements and reports.

Ideal candidates hold an AS/BS in Accounting or Finance, have hotel accounting exposure, strong Excel skills, and excellent communication. Experience with major accounting systems is preferred.

Qualifications

• AS/BS degree in Accounting/Finance preferred; hotel experience preferred.
• Knowledge of GAAP and accounting operations (AR/AP/payroll, general ledger).
• Ability to handle guest and employee concerns in a friendly and positive manner.
• Proficient in Microsoft Excel and relevant hotel/accounting software.

Responsibilities

• Balance accounts and assist with ensuring compliance of internal and corporate policies.
• Prepare daily accounts receivable work and reconcile postings for guestrooms, F&B charges, and credit cards.
• Prepare and process month-end journal entries and reports.
• Apply payments and deposits to guest accounts; balance group billings and mail within 72 hours.
• Complete daily income audit and ensure accuracy before review.

Skills

Communication skills

Guest service

Problem solving

Education

AS/BS in Accounting/Finance

Tools

Microsoft Excel

Great Plains

SAGE

SAP

Oracle

Micros

Opera

Job description

Accountant Coordinator

The Lakefront, Anchorage hotel (formerly the Millennium Hotel) is recruiting for fulltime, Accounts Coordinator to join our team. At the Lakefront Anchorage Hotel, we strive to deliver a memorable experience for our guests. Situated on the shores of scenic Lake Spenard, one mile from Anchorage International Airport and four miles from downtown Anchorage, the Lakefront Anchorage Hotel is the perfect starting point to explore the many wonders Alaska has to offer. The Lakefront Anchorage Hotel boasts 248 rooms and three outstanding food and beverage outlets.

The Role of the Account Coordinator

As our Accountant Coordinator, you will be assisting in the accurate and timely processing of billing for hotel guests and functions.

What you can help us do

Balance accounts and assist with ensuring compliance of internal and corporate policies.

Your every day:

• Prepare daily accounts receivable work.
• Reconcile daily front desk interface posting to include guestrooms and all restaurant/bar, all credit card charges.
• Prepare refunds and rebate adjustments; Prepare journal entries for adjustments; Prepare special billings; Prepare and process month end journal entries and reports as requested by Accounting Manager and Director of Finance.
• Apply payments /advance deposits from guest to their accounts, including web prepayments.
• Balance Group Billings and mail them within 72 hours.
• Completes daily income audit and journals; reviews own work and ensures their accuracy prior to submitting for review.
• Responsible for recording and reviewing credit card and batch processes, collections and daily cash and credit card reconciliations.
• Credit management of current and new applicants; weekly reporting, collections, and bad debt; Review and research credit balances.
• Addresses guest questions and follows through within 24 hours while maintaining an open line of communication between guests, employees and management.
• Perform other duties and responsibilities asked by Accounting Manager and Director of Finance based upon departmental needs.
• Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance coming to his/her attention, so corrective action could be taken when appropriate.
• Make sure all accounts receivable and income journal files are scanned and kept in storage compliance with the hotels established retention period.

What you need to perform this job successfully:

• A.S or B.S degree in Accounting/Finance preferred; or Minimum 2-year accounting experience, hotel experience preferred.
• Knowledge of accounting operations to include all aspects such as, accounts receivable, accounts payable, payroll, books in accordance to GAAP, etc.
• Ability to deal effectively with guest and employee concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions.
• Proficient in Microsoft Excel
• Strong written and verbal communication skills.
• Prior experience in one or more of the following financial accounting systems preferred Great Plains, SAGE, SAP, Oracle, etc.
• Prior experience in hotel systems preferred (i.e. Micros, Opera, etc.).

The Lakefront offers a very competitive benefit package including medical, dental, and vision. Plus a 401k with an employer contribution.

Millennium Hotels is an equal opportunity employer and does not discriminate based on disability, veteran status or any other basis protected under federal, state or local laws.

Millennium Hotel is a drug free workplace. We conduct pre-employment drug tests and criminal background checks on all applicants after a job offer.

Millennium Hotels participates in the electronic employment eligibility verification program commonly referred to as E-Verify.