Account Coordinator - Auto Finance & Customer Support

OPENLANE; Stati Uniti; Remoto; USD 26.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive pay

Medical, dental, and vision benefits

Immediately vested 401K (US) or RRSP (

Paid Vacation, Personal, and Sick Time

Paid maternity and paternity leave (US

Employer-paid short-term disability,长期

Descrizione del lavoro

OPENLANE is seeking an Account Coordinator with experience in customer service and finance. You will be part of a dedicated team responsible for providing excellent customer support and maintaining strong client relationships, with 1–2 years of relevant experience.

You will manage accounts, support inbound inquiries, initiate outbound calls, and collaborate across departments to meet service levels. Proficiency in Google Workspace and strong written and verbal communication are essential.

Competenze

• 1–2 years of customer service, finance, or automotive industry experience.
• High school diploma or equivalent (Bachelor’s degree preferred).
• Ability to effectively manage accounts and provide exceptional customer service.
• Excellent written and verbal communication skills.
• Ability to work independently and meet internal/external time commitments.

Mansioni

• Manage and process accounts within PAR’s internal queue to meet SLAs.
• Support inbound inquiries from internal and external customers.
• Initiate outbound calls to customers and recovery vendors.
• Partner across departments to meet customer service levels.
• Collect and provide clear, accurate information using the right tools and procedures.

Conoscenze

Organized

Customer-oriented

Tech-savvy

Formazione

High school diploma

Bachelor’s degree preferred

Strumenti

Google Workspace

Descrizione del lavoro

OPENLANE is seeking an Account Coordinator with experience in customer service and finance. You will be part of a dedicated team responsible for providing excellent customer support and maintaining strong client relationships, with 1–2 years of relevant experience.

You will manage accounts, support inbound inquiries, initiate outbound calls, and collaborate across departments to meet service levels. Proficiency in Google Workspace and strong written and verbal communication are essential.