Account Coordinator

Advanced Operations Partners; New York (NY); On-site; USD 42,000 - 65,000; Full time

Job summary

Advanced Operations Partners is seeking an Account Coordinator to join the Customer Success team, handling pre-sale coordination, campaign execution, and post-sale support across a portfolio of accounts. You will serve as an operational partner to sellers while ensuring seamless coordination with internal teams and clients throughout the full campaign lifecycle.

The role collaborates with Sales, Ad Operations, Analytics, Finance, and Creative to maximize seller productivity, reduce friction, and

Qualifications

• 1–2 years of experience in media sales support, account management, or advertising services.
• Strong project management and organizational skills with the ability to manage multiple priorities.
• Excellent written, verbal, and interpersonal communication.
• Proficiency with Microsoft Office and AI tools.
• Ability to work independently while collaborating across teams.
• Customer-first orientation with ownership and accountability.

Responsibilities

• Coordinate RFP responses and proposal development with Sales and enablement teams.
• Assist in developing client presentations and approved sales materials.
• Support account planning through client research and competitive intelligence.
• Maintain CRM opportunities, account records, and pipeline data.
• Coordinate meetings, agendas, and sales logistics.
• Partner on inventory, targeting, and budget scenarios.
• Coordinate campaign launches and ensure smooth handoffs across teams.
• Monitor pacing, delivery, optimization requests, and changes.
• Prepare reporting, attribution requests, and performance deliverables.
• Provide ongoing administrative support across accounts.

Education

BA/BS degree

Tools

Microsoft Office (Excel, PowerPoint)

AI tools

Job description

Our client is a private equity-backed media and advertising technology company seeking an organized, proactive, and customer-focused Account Coordinator to join their growing Sales organization as a key member of the Customer Success team. This role is an excellent opportunity for an early-career professional who thrives in a fast-paced, collaborative environment and is passionate about supporting revenue-generating teams. The Account Manager will own pre-sale coordination, campaign execution, and post-sale support across a portfolio of accounts — serving as a critical operational partner to sellers while ensuring seamless coordination between internal teams and clients throughout the full campaign lifecycle.

Working cross-functionally with Sales, Sales Planning, Ad Operations, Analytics, Commercial Enablement, Finance, and Creative, this individual will help maximize seller productivity, reduce operational friction, deliver successful client outcomes, and create additional selling capacity across the organization.

Candidates need to be in major metropolitan cities like NY, Chicago, Detroit, and Los Angeles.

What Success Looks Like

• Becoming a trusted partner to the Sales organization by developing strong cross-functional relationships
• Taking ownership of key administrative, proposal, and campaign coordination responsibilities
• Improving seller productivity by reducing operational workload and streamlining account support
• Ensuring campaigns launch successfully, deliver as expected, and consistently exceed client expectations

Responsibilities

• Coordinate RFP responses and proposal development in partnership with Sales, Sales Planning, and Commercial Enablement
• Assist in developing and customizing client presentations and approved sales materials
• Support account planning through prospect research and competitive intelligence
• Maintain CRM opportunities, account records, and pipeline information
• Coordinate meetings, agendas, and broader sales logistics
• Partner with Sales Planning on inventory availability, targeting recommendations, and budget scenarios

Client Intelligence & Strategic Account Support

• Monitor assigned clients for business updates, earnings announcements, product launches, competitive activity, and marketing initiatives
• Prepare pre-meeting briefs summarizing relevant client news, campaign history, and strategic opportunities
• Proactively identify risks, growth opportunities, and industry trends to inform client conversations
• Maintain a strong understanding of each client's planning cycles, business priorities, and annual marketing calendar

Campaign Management & Client Success

• Coordinate campaign launches and ensure smooth internal handoffs across teams
• Monitor campaign pacing and delivery while coordinating optimization requests and changes
• Coordinate reporting, measurement studies, attribution requests, and proof-of-performance deliverables
• Ensure ongoing alignment among Sales, Ad Operations, Analytics, and other internal stakeholders throughout campaign execution
• Support client communication and help resolve campaign-related issues in a timely manner

Creative & Project Management

• Coordinate creative asset collection, trafficking, approvals, and version control
• Manage project timelines, deliverables, and milestone tracking
• Partner with Creative, Operations, and Commercial Enablement to ensure timely execution
• Prepare campaign recap presentations, wrap reports, and performance summaries
• Track renewals and identify potential upsell and cross-sell opportunities for Sales partners
• Coordinate billing inquiries and invoice follow-up
• Provide ongoing administrative and operational support across assigned accounts

Qualifications

Required

• 1–2 years of professional experience or relevant internship experience in media sales support, account management, customer success, sales operations, or advertising/marketing services
• Strong project management and organizational skills with the ability to manage multiple priorities simultaneously
• Excellent written, verbal, and interpersonal communication skills
• Proficiency with Microsoft Office (particularly Excel and PowerPoint) and AI tools
• Ability to work independently while collaborating effectively across multiple teams
• Strong attention to detail, a proactive mindset, and a genuine commitment to delivering high-quality work
• A customer-first orientation with a sense of ownership, accountability, and willingness to take initiative

Preferred

• Experience supporting advertising sales organizations or media companies
• Exposure to Salesforce or another CRM platform
• Familiarity with campaign delivery, media planning, or advertising operations workflows
• Understanding of digital media, programmatic advertising, retail media, video advertising, or related industries
• Experience working with campaign measurement, attribution, or analytics partners

Education

• BA/BS degree from an accredited university or equivalent professional experience