Account Coordinator

Atrium; Holmdel Township (NJ); On-site; USD 40,000 - 60,000; Full time

Job summary

Atrium is seeking an Account Coordinator in New Jersey to manage HR processes with an emphasis on accuracy, deadlines, and client service. You will build strong relationships with client contacts, coordinate with internal teams, and ensure tasks are completed on time.

Responsibilities include updating HRIS and timekeeping systems, preparing payroll audits, maintaining payroll compliance, creating spreadsheets, handling inquiries, and supporting ad hoc projects.

Qualifications

• 1+ years of work experience in a related role.
• Strong communication and interpersonal skills.
• Attention to detail and ability to manage deadlines.

Responsibilities

• Develop strong client and Atrium relationships; maintain communication with managers and associates
• Enter/update associate information into Atrium's HRIS and timekeeping systems
• Create Excel and/or Google spreadsheets to organize and track data
• Issue weekly payroll audits and make payroll adjustments
• Adhere to state-specific payroll laws and I-9 classifications that impact the payroll process and stay up-to-date with changes to HR and payroll compliance
• Interface with Atrium payroll department to ensure all jobs are coded correctly and hours are paid/billed correctly
• Proactively diagnose/resolve escalated client concerns in a timely manner, together with leadership as needed
• Assist with ad hoc projects as needed

Skills

Client Relations

Payroll Knowledge

HRIS

Data Management

Excel/Sheets

Problem Solving

Tools

HRIS systems

Timekeeping software

Job description

We're looking for a passionate and motivated Account Coordinator. This role requires time management, attention to detail, and the ability to work independently in a fast-paced, deadline-oriented environment. In this role, you will be expected to manage multiple HR processes with the focus on problem diagnosis, resolution and compliance. This role will also be responsible for cultivating relationships with key contacts at the client site to ensure exceptional customer service.

• Develop strong, cross-functional Atrium and client relationships; maintain communication with managers and associates
• Partner with managers to review, prioritize expectations; gather all engagement details
• Execute daily follow-ups to clients
• Enter/update associate information into Atriums HRIS and timekeeping systems
• Create Excel and/or Google spreadsheets to organize and track data
• Issue weekly payroll audits and make payroll adjustments
• Adhere to state-specific payroll laws and I-9 classifications that impact the payroll process and remain up-to-date with changes to HR and payroll compliance through satisfying learning and development assignments as issued
• Interface closely with Atrium payroll department to ensure all jobs are coded correctly and hours are paid/billed correctly
• Proactively diagnose/resolve escalated client concerns in a timely manner, together with leadership as needed
• Assist with ad hoc projects, as needed
• Experience 1+ years of work experience
• Communication an effectively liaison with managers and associates
• Curiosity understand the client with effective questioning and listening. You are genuinely interested in helping
• Teacher love sharing insight and knowledge and are patient and thoughtful when educating
• Goal Oriented excited for new challenges and work hard to achieve ambitious goals
• Growth very receptive to feedback and use it to improve