Account Coordinator

Platinum Coastal Group; Cincinnati (OH); On-site; USD 21,000 - 30,000; Full time

Job summary

Platinum Coastal Group in Cincinnati is seeking an entry-level, on-site professional to support client accounts through direct communication, coordination, service, and relationship management. This role is designed for a people-oriented candidate who enjoys working in a collaborative environment and communicating directly with others.

This is not a remote position. Team members work on site and should be comfortable with regular face-to-face interaction with customers, clients, attendees,

Qualifications

• Strong communication and interpersonal skills; dependable; able to initiate conversations; organized and adaptable; on-site team collaboration.

Responsibilities

• Serve as a day-to-day point of contact for assigned accounts.
• Participate in in-person client/customer meetings and interactions.
• Coordinate account requests, timelines, and internal follow-up.
• Help identify service, retention, and growth opportunities.

Skills

Customer

Interpersonal skills

Collaborative environment

Management

Job description

The opportunity

This is an entry-level, on-site position that supports client or customer accounts through communication, coordination, service, and relationship management. The role is designed for a people-oriented candidate who enjoys working in a collaborative environment and communicating directly with others.

In-person environment:

This is not a remote position. Team members work on site and should be comfortable with regular face-to-face interaction with customers, clients, attendees, community members, partners, and/or coworkers depending on the assignment.

What You’ll Be Doing

• Serve as a day-to-day point of contact for assigned accounts


• Participate in in-person client/customer meetings and interactions


• Coordinate account requests, timelines, and internal follow-up


• Help identify service, retention, and growth opportunities

What helps you succeed

Strong communication and interpersonal skills; professional and dependable; comfortable initiating conversations; organized and adaptable; able to work effectively as part of an on-site team. Prior related experience is helpful but not required where training is provided.

Skills

customer,interpersonal skills,collaborative environment,management